Chartered Insurance Institute (CII)
Fisher focuses on the future at CII
New CII chief says MGAs are on the rise and calls for more brokers to gain chartered status..
Sian Fisher welcomed as new CII boss
Incoming CEO’s determination, focus and industry experience will be of “immense value”, senior figures have said, as well as praising Sandy Scott’s tenure in charge of the professional body
CII chief operating officer to leave
Jamie Heath is set to leave at the end of January after 11 years with the organisation.
CII launches website to attract women to insurance
Website aimed specifically at women returning to work after a career break.
Lark Group awarded chartered status by CII
Managing director Stephen Lark says firm will continue to invest in training and development.
Covéa awarded chartered status for commercial and HNW business
Insurer says award demonstrates commitment to professionalism.
Big data increases political risk, says report
Report also mentions FinTech as a major threat for established financial institutions.
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H&H celebrates chartered award
Carlisle and Durham-based broker has achieved corporate chartered broker status from the Chartered Insurance Institute.
Fisher pledges to focus on professionalism and diversity
New CII CEO “looking forward” to starting on 1 February and keen to build on foundations laid by outgoing CEO Sandy Scott.
Hugh J Boswell Insurance Brokers gains chartered status
Broker says award coincides with celebrating its 110th year of trading in 2016.
Fisher to “drive professionalism” in CII role
CII has “struck gold” with her appointment and Fisher is expected to drive professionalism agenda and build on foundations laid by Sandy Scott.
Sian Fisher appointed CEO of the CII
Fisher to start on 1 February with Sandy Scott retiring at the end of March.
Aston Scott awarded chartered status
Broker said achievement reflects years of investment in the business.
The winner is revealed in the Insurance Debate
Brokers have been voting on whether insurance will ever match medicine, law or accountancy in the public’s eye.
Broker bites video part 4: The Great Debate
What can the insurance sector learn from other sectors in terms of improving its customer centricity?
The Insurance Debate: Be transparent to gain trust
Axa CEO of UK and Ireland GI Amanda Blanc says openness across the industry is the only way to go.
Broker bites video part 3: The Great Debate
What does professionalism in broking mean to you?
The Insurance Debate: Think about the customer journey
Stephanie Smith, retail ops director at Allianz, says the industry needs to do two things to earn customers’ trust.
The Insurance Debate: Innovate to rebuild trust
Jonathan Howe, UK insurance leader at PwC says change is equally likely to be driven by new entrants to the sector as existing insurers.
Broker bites video part 2: The Great Debate
What can be done to improve the public perception of the insurance sector?
The Insurance Debate: Use tech to drive professionalism
Aviva COO Lindsey Rix says sector should embrace technology to build trust
A customer-driven journey to professionalism
Ex-CII president Tom Woolgrove enters the Insurance Debate.
Insurance Debate: Insurers must demonstrate value
James Daley, MD of Fairer Finance argues that the sector has a long way to go before it is truly customer-centric and seen as professional.