Zurich Insurance
Brokers raise concerns about FCA’s regulatory and compliance burden
In roundtables hosted by Zurich and the APPG for Insurance and Financial Services, brokers flagged their concerns about the regulatory and compliance burden created by the Financial Conduct Authority and claimed it is affecting the financial resilience…
Profile: A new lens – and an eye for opportunity
With a laser-like focus on growth, Zurich retail boss David Nichols is keen to bring a new lens to the insurer’s offering and deliver for brokers.
Zurich launches new broker proposition
Zurich has unveiled a new broker club called Zurich Club Blue.
Sky aims to shake up home insurance with Zurich-backed product
Sky is launching a new smart home protection service, offering comprehensive home insurance and smart home technology worth £250.
Zurich research pinpoints flexible working as antidote to older worker exodus
A lack of flexible job opportunities is the main obstacle preventing over-50s from staying in the workforce longer, according to Zurich.
Brokerbility teams up with Broker Insights on bespoke service for members
Brokerbility has signed up with data provider Broker Insights to deliver a bespoke platform for members, Insurance Age can reveal.
Zurich UK detects 31% increase in fraudulent property claims
Zurich UK detected a 31% increase in fraudulent property claims and a 7% rise in fake casualty claims in 2022, the insurer calculated.
Analysis: The powerful surge in record-breaking tradesman premiums
Insurance Age unpacks the impact of inflation, changing customer needs and rising demand along with the shifting insurer appetite in tradesman insurance.
Zurich boosts Bristol, Southampton and Leeds in regional push
Zurich UK has opened new offices in Bristol and Leeds, as well as adding underwriting expertise in Southampton, expanding its regional network to 10, Insurance Age can reveal.
Aviva confirms start date for David Martin
David Martin will start working at Aviva as managing director of UKGI distribution & SME on 3 April, Insurance Age can reveal.
Zurich UK launches climate change resilience services
Following the launch of Zurich’s Global Climate Change Resilience Services, Zurich UK is making the full range of services available to its domestic customers and it will also be available through brokers.
International Women’s Day: Zurich’s Michelle Taylor – “we just have to have the conversation”
To mark International Women’s Day, Insurance Age met with Zurich’s Michelle Taylor to gather her insights on gender diversity in the market.
Zurich flags rise in commercial crime claims as firms face average losses of £140,000
Theft at work in England and Wales has jumped by a fifth (19%), according to data released by Zurich.
Zurich UK’s P&C operating profit drops to £226m in 2022
Zurich UK’s operating profit from property and casualty business fell £145m year-on-year to £226m in 2022 due to claims inflation and the impact of large losses.
Aviva joins GAIN as Industry Transformer member
The Group for Autism, Insurance, Investment and Neurodiversity has welcomed Aviva as an ‘Industry Transformer’ member.
Zurich names James Nicholson as UK CCO
Zurich has named James Nicholson as UK chief claims officer with immediate effect.
Zurich boosts apprenticeships to 100 for 2023
Zurich has increased the number of apprenticeship places on offer in 2023 across the UK for external recruits and existing staff to 100.
Zurich to expand claims concierge service to commercial and SME mid-market customers from Q1
Zurich UK has launched a bespoke concierge service for its personal lines customers in a move it claimed was an industry-first.
Zurich reports double digit boost in female senior hires
Some 45% more women were hired into senior roles at Zurich UK between January and November 2022, compared to the same period in 2019, the insurer has revealed.
Review of the Year 2022: Michelle Taylor, Zurich head of sales and distribution
In the latest part of Insurance Age's review of the year Zurich head of sales and distribution Michelle Taylor offers her reflections on 2022 and predictions for the next 12 months.
FCA claims data shows customers get a ‘far better outcome’ via advised broking - Blanc
The FCA’s claims data on personal lines shows customers get a ‘far better outcome’ when taking advise through brokers, according to Aston Lark chief executive Peter Blanc.
Fair value? Which household insurers are rejecting the most claims?
Ageas, Axa UK and LV have some of the highest claims rejection rates in home insurance out of all the insurers who work with brokers, Financial Conduct Authority figures show.
Aston Lark acquires N&G direct marine trade book
Aston Lark has bought Navigators and General's commercial direct marine trade book.
Zurich names David Nichols UK head of retail after David Martin exit
Zurich has appointed David Nichols as UK head of retail moving across from being chief claims officer.