People

Bridging the gap

Swinton’s Anne Kirk argues that helping customers get informed about insurance is the key to retention.

Review of the year: October 2017

Reaction to the government’s Ogden rate proposals, a broker start-up, Martin Oliver’s departure, ongoing consolidation and Aon buying Henderson topped the charts in October.

Profile: Levelling the playing field

Biba’s Graeme Trudgill and Andy Thornley tell Insurance Age why they are passionate about moulding a fairer system for their broker members and detail the intricacies of lobbying those in the corridors of power

Former LV man leaves to set up Birmingham MGA

Mark Hands, former head of trading (North) at the insurer has set up Mercia Underwriting which is due to begin trading on 1 January with capacity arranged through Lloyd’s by Circle Insurance Services.

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