Regulation

Sentiment Survey Autumn 2011

The latest Sentiment Survey indicates that dual pricing is still a concern for brokers and commercial is lagging behind personal lines in terms of rising premiums

Market moves: welcome home

October saw a lot of business development action with insurers chasing brokers and brokers chasing clients in the static UK economy. While there were numerous appointments across the board, as seems to have been the case throughout 2012, Scotland and the…

Disturbing lack of faith

The centuries old principle of uberrima fides, or acting in good faith, has disappeared in non-business insurance, and the industry only has itself to blame, writes Tony Cornell

Djanogly stripped of CMC powers

The justice minister, Jonathan Djanogly, has been stripped of his responsibility to regulate claims management companies after it was revealed he and his family could profit from changes to legal aid he was proposing.

Biba backs FSCS funding review

The British Insurance Brokers’ Association (Biba) has given its full backing to the Financial Services Authority (FSA) following its announcement that it is restarting its funding review of the Financial Services Compensation Scheme (FSCS).

Reportage: Do the right thing

Getting the level of payouts, customer service and the time taken to process a claim correctly is a tricky job, but the industry is starting to get the balance right, reports Edward Murray

Power hour: Survive the surge

Claims are seen as the shop window of the insurance industry. However, this sector seldom gets the chance to show its capability outside major surges in claims such as last year’s ‘big freeze’ or the recent riots, writes Martin Friel

Market moves: Making moves in the Midlands

The Midlands was the place to be this month with numerous appointments and promotions at all levels, with Commercial Express in particular the source of a few moves. Lorica and Oxford Insurance Brokers also added several employees to their teams.

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