Technology
Review of the Year 2023: Technology experts
Manoj Pant from Pega, Bradley O’Connor from Miller, and Tom Lawrie-Fussey from LexisNexis Risk Solutions offer perspectives on the year and predictions for 2024 from a technology expert perspective.
Review of the Year 2023: ThingCo’s Jonathon Valentine
Jonathon Valentine, CIO at ThingCo, looks forward to proving the telematics naysayers wrong and reflects on how much insurers have to fear from AI in such a heavily regulated market.
Blog: Digital systems – More a present day necessity than futuristic vision for brokers
Brokers can make a leap in terms of managing client relationships and understanding market dynamics through using digital systems. Stubben Edge director of intermediary Andy Waring looks at what is available and how they can be implemented for maximum…
Video Q&A: FullCircl CEO and co-founder Andrew Yates
Following its partnership with Acturis to integrate its SmartBroker solution, FullCircl CEO and co-founder Andrew Yates explains the benefits for brokers and future plans for the business.
Blog: Brokers need to ride the digital wave to remain pivotal
Brokers need not fear an end to their unique human touch by adopting a digital strategy, but instead see it as complementary in helping give clients a more customer-centric service, writes Andy Waring, director of intermediary, Stubben Edge Group.
Polaris updates imarket with £1.5m investment
Polaris has updated its flagship digital trading platform imarket following a £1.5m investment.
Broker launches first tool as part of AI roll out
Broker Miller has launched a new AI tool for colleagues, based on technologies from Microsoft and OpenAI.
Fear of AI often comes from fear of change, says Ignite MD MacLachlan
Having surged forward in the past two years, Ignite plans to continue growing by strengthening partnerships with insurers, expanding with brokers, via its Ignition programme and through the integration of its artificial intelligence-powered chatbot.
C-Quence launches real estate product and ‘drag & drop’ automated submission reader
Managing general agent C-Quence has launched a real estate product for the property owners market, and unveiled a ‘drag & drop’ automated submission reader.
Aviva and IFB join forces to help combat paid-ad spoofing scams
Consumers are being urged to be extra cautious when searching for their insurer or broker online.
Broker Insights snaps up James Hallam as latest client
Broker Insights, the data analytics specialist, has signed James Hallam, part of the Seventeen Group.
Aviva uncovered £120m of fraudulent claims in 2022
Aviva has revealed that it uncovered more than 9,250 instances of fraud in 2022 – saving customers £120m.
The stats: Q3 hit by rocketing property owners and fleet rates
The latest figures from Acturis show that commercial insurance premiums continue to rise, resulting in an increasingly challenging environment for brokers and their clients, reports Rachel Gordon.
Allianz fleet head: hard market not going away soon
Property owners’ cover is the largest mover in this quarter’s Acturis Commercial Broking Index, which shows rates are up by 11.3% over the previous 2022 quarter.
Blog: As Amazon ramps up drone deliveries, brokers should take note
Amazon’s foray into drone deliveries is creating an insurance market brokers should not ignore, according to Moonrock founder and MD Simon Ritterband.
My Insurance Downtime: ThingCo CIO and co-founder Jonathon Valentine
ThingCo CIO Jonathon Valentine gives a glimpse into his life outside insurance. Everyone deserves a bit of downtime, which is where this new Insurance Age feature comes in as we focus on what you do in your spare time.
Ex-Hastings boss Utley on Percayso investment and the state of UK motor market
Neil Utley’s investment in data intelligence provider Percayso Inform was spurred on by an understanding that the insurtech would have made his job a lot easier had it existed when he was chair of Hastings Direct.
Applied Net 23: Priority number one has been, is, and will be commercial – says Europe CEO Tom Needs
Achieving parity with competitors on commercial panel size, and boosting the Epic broker base to 150 in the UK, are the twin targets for Applied Systems Europe in 2024, CEO Tom Needs has confirmed.
Applied Net 23: Power shifting to brokers, says Applied boss Taylor Rhodes
Applied Systems is picking up the pace, with brokers in the UK having grabbed more market share this year, according to CEO Taylor Rhodes.
Aviva ramps up cyber push with micro-SME cover from £50
Aviva today launched its Cyber Respond product, imploring brokers to help educate and reduce ‘apathy’ among the massively underinsured micro business community.
Applied Net 23: AI to help brokers suffering from a ‘barrage’ of information requests
Applied Systems is launching first use cases of artificial intelligence on two platforms in the US on 24 October, chief product officer Anupam Gupta told Insurance Age at Applied Net 23.
Blog: Why is claims in such a mess?
Claims service is not in a good place at the moment and it is brokers who are having to pick up the slack. That is the view of Movo Partnership head of claims Liz Tytler, who suggests the right people, process and technology would go a long way to…
Broker Expo 2023: Brokers need not fear getting ‘rinsed’ exploring AI adoption
Brokers need not go for a ‘big bang’ transformation programme when it comes to introducing artificial intelligence into their business; but gain confidence incrementally by experimenting and trying things.
Ecclesiastical teams up with Iprism on digital platform for brokers
Ecclesiastical and managing general agent Iprism have launched a digital platform providing cover for smaller not-for-profit organisations operating in the charity, education and faith sectors.