Covid-19
Airmic CEO warns industry of challenging times ahead
Julia Graham, CEO at Airmic, has stressed the harsh market has given insurers and brokers new challenges and that difficult times are ahead.
Q&A: Joanne Marriott – president of Nottingham Insurance Institute
Joanne Marriott has been part of the Nottingham Insurance Institute for 20 years. Elected president in 2021 Marriott was re-elected for a further year in 2022. In an exclusive Q&A with Insurance Age she tackles insurer service, attracting talent to the…
In Depth extra: Not a fleeting thought - how the insurance market is catching up on EV
Although the fleet market is still lagging behind the private car space when it comes to the adoption of electric vehicles, Lauren Ingram discovers change is inevitable.
In Depth: Taxi and private hire insurance faced with slow recovery
Sophie Locke-Cooper investigates the impact Covid-19 has had on taxi and private hire insurance, as the sector gets to grips with social and economic changes post-pandemic
Stark drop on most schemes at renewal and for commission earnings
Data provided by SchemeServe has revealed a considerable drop across the board on most schemes with the biggest falls being in cyber.
Broker Week 2022: The dos and don’ts of digitalisation
‘Customer first’ is an oft-repeated mantra when it comes to the digitalisation of insurance broking. But how do you achieve that goal? And where are brokers most likely to come unstuck? Fiona Nicolson investigates
Broker Week 2022: Evolving insurance business models
The industry’s business models are changing fast due to the relentless march of technology, new market routes, and modern distribution methods. But how can brokers keep ahead of the curve to keep current business models from becoming obsolete? Tim…
Blog: Lending through the cycle helps brokers to support their clients
Given the economic uncertainty, customers’ ability to preserve cash is likely to drive demand for insurance financing option argues Elliott Hayes, director of sales, commercial lines, Close Brother Premium Finance.
Stonegate BI judgement criticised for giving insurers potential furlough 'windfall'
The High Court judgement in the Stonegate Pub Company vs MS Amlin & Others business interruption case has been criticised by a law firm for potentially offering insurance companies an unexpected ‘windfall’ by discounting furlough payments from claims.
Ecclesiastical survey finds stress is still major issue for brokers
According to Ecclesiastical’s latest Broker Wellbeing Survey, attitudes towards mental health are improving but stress continues to be a major issue for brokers.
News analysis: Post FCA Covid-19 test case how are brokers finding the BI market?
Business interruption was put in the spotlight during Covid-19, as insurers insisted that the pandemic was not covered in policies, Insurance Age looks at how BI has changed since then.
FCA data shows 19% of BI insurance claimants still waiting for full payment
Figures from the Financial Conduct Authority have confirmed that 34,506 business interruption insurance claimants have received their full payment out of 42,586 accepted by insurers.
FCA mixes praise for insurers on BI claims handling with concerns and lessons to be learned
The Financial Conduct Authority has welcomed insurers quickly making interim payments, reallocating resources swiftly and proactively communicating with policyholders in its review of business interruption claims handling.
Ex-broker wins age discrimination case after boss told him he’d been around ‘as long as Pontius Pilate’
A 66-year-old former employee of broker Clegg Gifford & Co has won an age discrimination case after being told he had been around “as long as Pontius Pilate”.
FCA warns insurers to support customers’ wellbeing during cost of living crisis
The Financial Conduct Authority has expressed concerns, in a new 'Dear CEO' letter, that customers may cut-back on the insurance they need as pressure mounts on household budgets.
Blog: Partnership builds the resilience brokers need to navigate a challenging world
A recent Close Brothers Premium Finance survey highlighted a host of new issues brokers are facing that did not exist two years ago. To improve resilience in the face of these challenges Seán Kemple, managing director of premium finance, argues…
BGL Insurance prioritises talent and digital following Markerstudy deal
Managing director of distribution at BGL Insurance, Laura Mullaney highlights the brokers’ main focuses after its takeover by Markerstudy.
Brokers hailed as a “critical” distribution channel for trade credit insurance by Allianz Trade CEO
CEO at Allianz Trade UK & Ireland, Sarah Murrow, has described brokers as a "critical" distributer when promoting trade credit insurance to clients.
Car damage inflation cooling off - Jefferies
Jefferies’ UK motor insurance tracker has revealed that car damage inflation has dropped and is now at 7% year-on-year as the group maintained its forecast of a combined operating ratio of 116% for the market in 2022.
Edwards Insurance Brokers expands into Hampshire
Edwards Insurance Brokers has opened a new office in Fareham on the back of pandemic recruitment.
Zurich UK overhauls graduate hiring process
Zurich UK is changing its graduate hiring process to cater for “generation covid” after lockdowns affected young peoples’ chances to gain work experience.
Survey: How can brokers grow business in challenging times?
A recent broker barometer survey conducted by Insurance Age, in association with Close Brothers Premium Finance, explored current sentiment around business growth for insurance brokers in today’s environment, exploring current challenges and the expected…
Insurers hit back at Covid-hit football clubs over “mistaken approach”
Insurers have argued that BI claims from Premier League clubs should be capped at £2.5m per policy amid a court battle.
Blog: Why recruitment is the major challenge for the incoming CII head
Crescens George, of Wiser Academy , explains why recruitment must be the top priority for the new Chartered Insurance Institute boss as he calls for training to be more accessible.