Payment protection insurance (PPI)
Blog: What implications could the motor finance scandal have on insurance brokers?
As the industry shoots itself in the foot. Again. Matthew Maxwell Scott, founder and executive director of the Association of Consumer Support Organisations explores how the motor finance scandal fallout might see brokers caught in the cross-fire.
FOS: Covid complaints continue
But PPI remains the most complained about product as body highlights proposed fee structure in wake of coronavirus.
FSCS reports surge in broker-related claims
Scheme says it has started paying out on new failures including to customers of Elite Insurance, Lamp Insurance, Quick-Sure Insurance and CBL Insurance.
FCA Schwarzenegger PPI campaign reaches 32m
Watchdog says the two year project led to 6.2m visiting its dedicated PPI website.
FCA data reveals complaints numbers soared in H2 2019
Regulator reports 75% increase in PPI complaints ahead of 29 August 2019 deadline.
CMA slaps Ardonagh’s Paymentshield over PPI
The “significant” breaches meant some customers did not get annual review statements for up to six years.
Allianz committed to "under-performing" commercial property business
UK CEO Jon Dye comments on the insurer's financial results for 2019 and discusses broker support and acquisitions.
FSCS levy hike reignites call for separate broker pot
Expected broker levy rose to £23m for 2020/21 after spike in PPI complaints.
Quizzical questions: 18 October 2019
Test your knowledge of the week's news with our topical quiz.
GI complaints fall amid £2bn PPI payout
FCA data for H1 2019 was final full reporting period before 29 August PPI deadline.
Applied Net 2019: Cyber could become the next PPI, warns Mistry
BHIB chairman, Ashwin Mistry, says cyber insurance can become an "un-selling scandal" and explains why he is not worried about disruption coming from the InsurTech sector.
FOS funding consultation closes today
Organisation proposes funding overhaul as it expects to become smaller organisation after the 29 August deadline for PPI complaints.
FSCS paid out £473m in compensation in 2018/19
A total of 371,000 premiums were returned following the collapse of unrated Danish provider Alpha.
FCA data reveals fall in complaints in second half of 2018
Regulator says total amount of complaints about financial services reached 3.91m, with PPI making up 40%.
FCA reveals final guidance on PPI complaints
Regulator consulting on new rules requiring firms to write to consumers who have made unsuccessful PPI claims, telling them to complain again.
Complaints hit record high in first half of 2018
FCA says number of complaints about financial services firms reached 4.13 million with PPI top of the list.
Quizzical questions: 26 October 2018
Test your knowledge of the week's news with our topical quiz.
£3.7bn paid out on PPI since launch of FCA's Arnold Schwarzenegger campaign
The regulator said advertising featuring the actor had increased consumer understanding of PPI and led to 3.7m complaints being made.
FCA data reveals huge surge in PPI complaints
Increase in second half of 2017 coincides with launch of advertising campaign, starring Arnold Schwarzenegger, to publicise claims deadline.
FOS reveals top five most complained about insurers
Total number of new general insurance complaints fell by 16% in second half of 2017.
Brokers face another FSCS hike and situation could yet get worse
Levy set to jump from £18m to £23m in 2018/19 despite shortening of the accounting period.