Insurer

FOS to introduce £350 PPI surcharge

The Financial Ombudsman Service (FOS) has revealed plans to introduce a supplementary case fee of £350 from April 2012 for firms that have more than 25 payment protection insurance (PPI) complaints.

Axa loses London sales chief

Axa Commercial Lines' head of sales for London, Jamie Lewis, has resigned from the company, although a spokeswoman for the insurer would not confirm when he had done so.

Consumer champion slams travel insurers

An investigation by Which? has revealed that nearly one third of its members who told their travel insurance provider about a medical condition after taking out a policy had to pay a higher premium or had their cover removed.

Equity dodges £1m fine as it receives censure from Lloyd's

Equity Syndicate Management, the managing agent of Syndicate 218, has been censured by the Lloyd’s Enforcement Board regarding deficiencies in its reserving that saw the Lloyd’s player require a £311m injection from parent company Insurance Australia…

Fresh Start for Voyager

Voyager Insurance Services has acquired the Fresh Start book of business from Culpeck Insurance services for an undisclosed sum.

Reportage: Thinking big about smes

The difference between the small and the medium-sized businesses under the umbrella term SME can be very large and brokers need diverse tactics to target them both, explains Caitlin Morrison

Market moves: restructures and resignations

The blood is well and truly covering the floor this month with three high profile departures and the sacking of an entire board. But there was better news for one of their peers who has found his way back into the market in double quick time. What has…

A fresh start

The New Year is a great time to set some personal resolutions and a perfect opportunity to set some SMART objectives for your business, writes Deborah Windermere

Review: online business

Optima Business Plan. This product has been reviewed by brokers and rated from one to five stars, based on the policy’s key benefits. * = Poor ** = Average *** = Good **** = Very good ***** = Excellent

Products: industry refocuses on online product offerings

Both ends of the broker product flow have seen a refocusing on websites to grow business in the new year. Connoisseur Underwriting, an MGA focused on antique and fine art dealers, auctioneers and collectors, has revamped its website with online product…

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