Management

Brit CEO to step down

Brit chief executive Dane Douetil is to step down to make way for Mark Cloutier as part of a board shake up.

Liberty to open Leeds office

Liberty Mutual Insurance (LMI) is to open an office in Leeds with the aim of boosting growth in the mid-market commercial lines sector.

Reportage: Do the right thing

Getting the level of payouts, customer service and the time taken to process a claim correctly is a tricky job, but the industry is starting to get the balance right, reports Edward Murray

Power hour: Survive the surge

Claims are seen as the shop window of the insurance industry. However, this sector seldom gets the chance to show its capability outside major surges in claims such as last year’s ‘big freeze’ or the recent riots, writes Martin Friel

Review: Three-in-one liability product

Axa Insurance management liability policy. This product has been reviewed by brokers and rated from one to five stars, based on the policy’s key benefits. * = Poor ** = Average *** = Good **** = Very good ***** = Excellent

Product roundup: MMA reveals home truths about retendering

MMA’s research into brokers and schemes makes for interesting reading, revealing as it does that brokers’ main reason for changing the holding insurer of a scheme is the promise of more commission. The study also reveals that the most frequent time to…

Sizing up the market

If the accepted wisdom were to be believed, these days, commercial clients simply buy on price and everything that a broker brings to the table, such as risk management and market knowledge, is immaterial. But two recent, separate, surveys of SMEs and…

Market moves: Making moves in the Midlands

The Midlands was the place to be this month with numerous appointments and promotions at all levels, with Commercial Express in particular the source of a few moves. Lorica and Oxford Insurance Brokers also added several employees to their teams.

Right move, wrong time?

Axa’s ambition to grow in the current soft market is high risk but there may be some sound strategic reasons why it is trying, explains Tony Cornell

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