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Insurers haul brokers into FCA BI case again

A joint skeleton argument attacks the FCA’s stance that SME customers are not sophisticated insurance buyers because they used brokers and slams Contra Proferentem as “restrictive” and “out of step”.

Exploring new opportunities

Broker Extra 2020: With growing numbers of customers disillusioned with insurance and questioning its worth, along with changing needs, does the market need to innovate? This session looked at the issues from a wide perspective.

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