Romero Insurance Brokers
News Analysis - “Everybody’s service is rubbish” – insurer service uncovered
Edward Murray explores why brokers are being left out in the cold when it comes to insurer service and asks what has driven the collapse in quality
Romero opens seventh office
The business has expanded with a location in Harrogate.
Broker NDML and night time industry agree £5.2m BI claims settlement with Hiscox
The settlement follows on from the Supreme Court judgment in the FCA's BI test case in January.
In-depth - SMEs: The expectation gap
The pandemic has changed the way many businesses percieve insurance, but, as Sam Barrett reports, brokers are ideally placed to help SMEs get the right covers in place going forward
In-depth - SMEs: All change for small businesses
With retailers turning from physical shops to online sales and the hospitality sector focusing on deliveries and outdoor dining, Sam Barrett looks at how insurance needs have changed in the pandemic
Analysis: The rise of pay-as-you-go insurance
As demand for flexible on-demand insurance products is accelerated by Covid-19, Insurance Age investigates what the challenges and opportunities are for brokers.
Turnover and profit up at Romero
Leeds-based business says it is one year into its five-year goal to double in size as it aims to become the UK's largest independent broker.
Hiscox urged to start paying BI claims after test case judgment
The night life industry and broker NDML call on the provider to "accept that the time to pay has arrived" in open letter to Hiscox MD.
Broker NDML pledges to “continue to fight” for QBE clients after judgment
MD Simon Mabb, along with the Night Time Industries Association, says he is both “pleased and frustrated” at the ruling from the High Court, as he notes Hiscox claims have been deemed legitimate, but the QBE result is “still unclear”.
Covid-19: Hiscox under fresh attack for back-tracking on BI claim
The Night Time Industries Association says provider has denied claims after previously telling policyholders they would be covered.
Blog: Why brokers need to get behind the FCA on BI
Romero and NDML’s Simon Mabb says why he believes brokers must unite with the regulator to overcome the current Covid-19 business interruption dispute.
Fresh attack on Hiscox BI stance from night life industry
The Night Time Industries Association has been advised members have a “good case” against Hiscox as barrister warns “insurers will never be forgiven” for response to Covid-19.
Brokers challenge FCA over proposed fee hike amid Covid-19 pandemic
Insurance Age found that brokers are disappointed by the timing of the 3% rise, as well as anticipating an impact on the bottom line.
Brokers under strain as they support hospitality clients
Covid-19: Brokers battle colossal workloads as they look to help customers change policies and maintain cover.
Covid-19: Are brokers accessing the government's furlough scheme?
Mixed response as brokers mobilise to support clients through the coronavirus crisis as some are forced to furlough staff.
The working from home diaries: Simon Mabb
Insurance Age finds out how Simon Mabb, managing director of Romero Insurance, has adapted to changes in working practices amid the Covid-19 outbreak.
Romero Group earnings rise in 2019
Broker posted rises in income and Ebitda of 10.5% and 11.7% respectively.
Graham Coates joins Romero as NED
The former Axa and Bluefin director remains in his role at broker Hamilton Fraser.
Romero and Qlaims partner on commercial property support
Broker can now offer claims support and loss recovery insurance to commercial property clients.
Romero Group moves to Applied Epic
Software firm, Applied Systems says the broker management system should help Romero to standardise data and operations across six locations and 180 employees.
Hastings expects £8.4m hit from Ogden rate change
Company says it had believed the rate would end up between 0 and 1%, as Biba states move to -0.25% is "nowhere near enough".
In-depth - claims: Part of the service
Providing a claims function is not something every broker does, but those wanting to retain business are offering the service to differentiate themselves and add value, Martin Friel reports
Revealed: UK Broker Awards shortlist
Find out who is in the running to win a trophy at The Brewery on 13 September.
PIB legal dispute settled out of court
Consolidator began court proceedings against former employee for alleged breach of his duties while on gardening leave in November.