Personal

A work in progress

Appointed as managing director of Country Mutual Insurance Brokers in 2000, Neil McKenzie is keen to streamline the business, only buying brokers he believes have the right fit for the company. Diane Smyth reports.

We are sailing.

There are no stormy waters for the buoyant pleasure craft market, though specialist knowledge is essential for success, says Joe Field.

In the fast lane.

Specialist knowledge is essential in the motorsports market where premiums have shot up and there is little insurance market capacity, says Nicolle Farthing.

Let bygones be bygones.

Losing customers every now and then to a different broker is all part of business but patience and perseverance, rather than severing relationships, often pays dividends.

At the country retreat.

The rich and famous of today are different to those of earlier in the century and lack the security advantages of a full team of servants. The risks these individuals now face are different and criminals' techniques have evolved to keep up. Roger Hurst…

Swinton EDI access.

Brokers in the Swinton Colonnade chain now have access to full cycle electronic data interchange pri...

An eye for authenticity.

Success in the fine art insurance market is largely dependent on expertise, says Daniel Wood. Being able to draw on specialised knowledge to spot forgeries is invaluable in reducing fraudulent claims and may even be a deterrent to would-be counterfeiters.

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