coronavirus
Covid-19: Insurance firms come bottom of the list for contacting customers
Research reveals fast food companies and gyms are communicating more with clients about the coronavirus pandemic than insurance providers.
The Insurance Age Podcast: 27 March 2020
Insurance Age editor, Sian Barton, and content director, Jonathan Swift, discuss the top stories this week and talk about their own experience of the coronavirus lockdown.
Blog: Open or closed - the branch dilemma facing brokers
As the first working week of self-isolation comes to a close for many, Insurance Age content director Jonathan Swift looks at the stance brokers are taking in terms shutting up shop or keeping their branches open.
Covid-19: Lloyd's outlines coronavirus impact and response
CEO John Neal urges the industry to "put a lot more effort" into explaining products to clients.
Covid-19: Ardonagh publishes continuity update
More than 70% of staff now work from home, and headcount is “typically less than 5%” at offices.
Lloyd's returns to profit in 2019
Market says it is in a "strong position" to respond to the impacts of the coronavirus.
Covid-19: Six month MOT exemption announced
The AA said it had raised MOT concerns with transport ministers last week.
Covid-19: How are brokers keeping in touch through the crisis?
Brokers say they are sharing experiences with each other to "protect the broking profession" as they explore new ways of working from home and reveal their favourite platforms to stay connected.
Covid-19: Expect £275m in travel payouts, says ABI
Industry body says the total will dwarf the £148m record reported in 2010.
Biba confirms 2021 conference dates
Announcement follows cancellation of the 2020 conference earlier this week.
The Blog Spot: Facing the challenges of Covid-19
Following the cancellation of Biba 2020 – a key meeting point for intermediaries - Sian Barton calls on brokers to use the sector’s famous relationships to push through this crisis.
Blog: How tech kept the world ticking over
Qlaims Insurance's Mike Keating on how technology will help brokers, insurers and customers stay connected during the coronavirus outbreak.
Covid-19: IUAD launches emergency appeal
Insurance Cares: Group said social isolation is an “enormous threat” to the 700,000 people over 70 living with dementia.
Covid-19: Biba cancels 2020 conference
The event, which was scheduled to take place in Manchester in May, will no longer go ahead.
Covid-19: Government loan schemes open
Government scheme is supporting small and medium sized businesses, while the Bank of England’s scheme is supporting larger firms.
Covid-19: Are you a key worker?
Biba's Graeme Trudgill outlines the relevant areas for brokers as the FCA tells firms how to identify key workers in financial services.
Covid-19: ABI highlights insurer motor and home commitments
The body outlined the insurer response to Financial Conduct Authority guidelines as providers waive renewals for key workers.
Covid-19: Nicola Sturgeon calls on insurers to "play their part"
The Scottish First Minister says insurers need to "step up to the plate" and help small businesses.
Covid-19: Lloyd's rings Lutine Bell
The market closed its underwriting room on Thursday afternoon in response to the coronavirus crisis.
Covid-19: Lloyd's closes London underwriting room
Market moves to close its underwriting room from 4pm on 19 March to "avoid non-essential contact".
Covid-19: FCA calls on insurers to treat customers fairly during crisis
Regulator sets out expectations amid coronavirus for travel, motor and home insurance, product suspensions and renewals as it highlights the important role of the broker in helping vulnerable customers.
LV's underwriting profit falls by 39% in 2019
But CEO Steve Treloar says premiums in the provider's broker business has grown by 24% after Allianz's personal lines business transferred to LV.
Covid-19: ABI clarifies position on business insurance
The insurance industry has faced a customer backlash as most commercial policies do not cover for business interruption caused by pandemic.
Finance adviser suspends broker fees
Integritas has stopped fees for insurance brokers until 15 April amid the coronavirus outbreak and says it will help them access the government BI loan scheme.