Home insurance
Lumley Jacobs extends forensic coding deal with Home & Legacy
Lumley Jacobs has extended its deal to supply forensic coding to Home & Legacy's (H&L) high net worth customers for a further three years.
Insurers losing customers due to poor websites, study finds
UK home and motor insurers could be losing potential customers by providing a poor online user experience, according to research from Global Reviews.
OIM launches e-Underwriting division
OIM Underwriting, part Arthur J Gallagher, has developed a new underwriting platform for household and commercial risks.
Products: LV Broker adds home insurance product to its e-trading platform
LV Broker launched its ABC home insurance product on Insurecom, in a move the insurer said would strengthen its e-trading offering and prove beneficial for its broker partners.
Products: Paymentshield updates its online system
Paymentshield has announced an investment of over £2m in its Inertia Online System, and an overhaul of its insurer panel, in a bid to enhance the products and services it offers to brokers.
Water companies must stop flood of unnecessary policies says Which?
Consumer group Which? has revealed that ten of the UK’s twelve biggest water companies are promoting supply pipe insurance which is potentially unnecessary.
Which? accuses insurers of taking consumers for a ride
Consumer watchdog Which? has accused several insurers of charging customers exorbitant hidden fees for basic policy changes and renewals.
Products: Builders to benefit from latent defects product
The National Register of Warranted Builders, a subsidiary of the Federation of Master Builders (FMB), has launched a new latent defects product through the Build Assure brand.
Ink unveils new policy excess product
Ink Insurance has released a new excess protector insurance product, developed with input from Adding1’s ShazamXS.
Reportage: Personal targets
Personal lines brokers are seeing massive changes in the motor, household and travel sectors. With no let-up in sight, where do the opportunities lie in the months and years ahead? Edward Murray reports
Plum doubles sales with focus on non-standard risks
Plum Underwriting has doubled its sales over the past year as a result of increasing numbers of people struggling to find appropriate home insurance.
Insurance websites failing customer needs
Insurance company websites are not meeting even the most basic customer experience standards according to a recent survey.
HomeServe axes 200 jobs
HomeServe has announced it is to cut 200 jobs in the UK.
AA figures show personal lines hardening
Research by AA Insurance has found on-going premium rate rises in both motor and home insurance.
Sterling targets northern business with new Manchester office
Sterling Insurance has confirmed it will open a regional branch in Manchester by the end of March 2012.
i-Digital and Jubilee claim industry first for download cover
Underwriting agency i-Digital Insurance and Lloyd’s insurer Jubilee have released a new policy to cover downloaded content held on computers, smartphones, mobiles devices and any other form of electronic equipment.
Axa warns of home insurance claims surge
Home insurance claims are set to rise in the coming year due to the increased number of events taking place this summer, according to research conducted by Axa Personal Lines.
Fresh Start for Voyager
Voyager Insurance Services has acquired the Fresh Start book of business from Culpeck Insurance services for an undisclosed sum.