Insurance Cares campaign
Blog: Customer vulnerability and coronavirus
Insurance Cares: The present pandemic has underlined the importance of a robust vulnerability strategy. RWA's Kirk Ford outlines how insurance brokers might prepare for an increase in incidences of vulnerability - or an exacerbation of existing cases.
Blog: Support the IUAD's emergency appeal
Mitsui Sumitomo's Simon Beale explains why Insurance United Against Dementia has launched an emergency appeal as the coronavirus crisis makes life even tougher for families living with dementia.
Biba extends travel scheme with AllClear
The solution provides cover for customers who struggle to find travel insurance because of pre-existing medical conditions or age.
FCA set to take a keen interest in vulnerable customers
Insurance Cares: Report by Consumer Intelligence and Sicsic Advisory shows number of people in the vulnerable customer category has hit 13m.
Covid-19: IUAD launches emergency appeal
Insurance Cares: Group said social isolation is an “enormous threat” to the 700,000 people over 70 living with dementia.
MPs urge insurance sector to focus on financial inclusion
Insurance Cares: Aon and Aviva push to get social landlords to make use of their tenants contents insurance schemes in order to help vulnerable customers, as MPs outline challenges for the industry.
By Miles receives FCA ‘open banking’ licence
InsurTech will be able to access the financial data of consenting customers.
Diversity and Inclusion in Insurance Awards winner: Covéa
Following last month's Diversity and Inclusion in Insurance Awards, we caught up with all the winners. Today, we talk to Lisa Meigh, director of HR & learning at Covéa, about the insurer's win in the Staff Empowerment category.
Diversity and Inclusion in Insurance Awards winner: Emerald Life's Heidi McCormack
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature the D&III Leader Award winner Emerald Life CEO and founder Heidi McCormack
Diversity and Inclusion in Insurance Awards winner: Co-op Insurance
Following last month's Diversity and Inclusion in Insurance Awards, we caught up with all the winners. Today, we spoke to strategic human resources business partner and INspire working group chair Lisa Hooley about Co-op Insurance winning the initiative…
Diversity and Inclusion in Insurance Awards winner: Zurich's Maxine Goddard
Following last month's Diversity and Inclusion in Insurance Awards, we caught up with all the winners. Today, we feature the Race Equality Champion, Maxine Goddard, head of sales operations and planning at Zurich Insurance.
Diversity and Inclusion in Insurance Awards winner: Claims Consortium Group's Debbie Mawer
Following last month's Diversity and Inclusion in Insurance Awards, we caught up with all the winners. Today, we feature joint Mental Health Champion Debbie Mawer, director of people and culture at Claims Consortium Group.
Diversity and Inclusion in Insurance Awards winner: RSA's Lindsey Morgan
Following last month's Diversity and Inclusion in Insurance Awards, we caught up with all the winners. Today, we feature Mental Health Champion Lindsey Morgan, customer services contact centre leader at RSA.
Diversity and Inclusion in Insurance Awards winner: Cura's Kathryn Knowles
Following last month's Diversity and Inclusion in Insurance Awards, we caught up with all the winners. Today, we feature the Intersectionality Champion, Cura managing director Kathryn Knowles.
Diversity and Inclusion in Insurance Awards winner: RSA's Luci Bowers
Following last month's Diversity and Inclusion in Insurance Awards, we caught up with all the winners. Today, we feature the Disability Champion, Luci Bowers, customer experience leader at RSA Motability.
Diversity and Inclusion in Insurance Awards winner: Axa's Amanda Ferguson
Following last month's Diversity and Inclusion in Insurance Awards, we caught up with all the winners. Today, we feature Gender Equality Champion Amanda Ferguson, senior procurement manager at Axa and chair of the insurer's Gender Equality Employee…
Diversity and Inclusion in Insurance Awards winner: Zurich's Marianne Skinner
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature the LGBT+ Champion and overall D&I Champion, Marianne Skinner, London Market underwriter at Zurich Insurance and chair of Zurich Pride…
Insurance Day of Giving raises £90,000
Insurance Cares: Money goes towards the Alzheimer’s Society and the UK Dementia Research Institute.
Biba reveals 700,000 people have used signposting service
Insurance Cares: Signposting service for older customers has been renewed again following its launch more than six years ago.
Sign up to Insurance Day of Giving on 7 November and be among 50 other firms
Insurance Cares: You can still sign up to get involved in the day which comes as regulatory approval is sought for the first new Alzheimer’s Disease treatment in 15 years.
Brokers and insurers unite to support IUAD
Insurance Cares: The Insurance Day of Giving is hoping to raise in excess of £100,000 for dementia research this November.
Blog: Treating vulnerable customers fairly makes commercial sense for brokers
Insurance Cares: Helen Lord, director of the Vulnerability Registration Service, explains how the new register can benefit brokers and the wider insurance industry.
15,000 insurance workers become Dementia Friends
Insurance Cares: The sector has embraced the Insurance Age/IUAD pledges to help vulnerable customers.
Vulnerability register launched
Insurance Cares: The Vulnerability Registration Service aims to protect people from financial hardship.