Training
Broking Success: Customer service is key for retention
Ben Henderson, managing director of Brownhill Group, is looking to expand the family-run broker’s in-house schemes and double gross written premiums.
CII confirms Gill White as acting CEO ahead of Vallance leaving early
The Chartered Insurance Institute has confirmed that current chief customer officer Gill White will become acting CEO at the end of December when Alan Vallance leaves ahead of schedule.
Women make up less than 7% of CEOs in insurance sector
Women make up less than 7% of CEOs in the UK insurance industry (29 out of 431), according to research by specialist employment law firm GQ Littler.
Allianz targets doubling brokers in Accelerator Programme to 250 next year
Mike Thomas, director of distribution for digital and mid-market at Allianz Commercial, has set his sights on reaching 250 brokers in its Accelerator Programme next year.
Review of the Year 2023: Zurich’s David Nichols
David Nichols, Zurich Insurance UK head of retail reflects on the hype over the ‘war for talent’ and how RSA’s acquisition of NIG is symptomatic of the drive towards e-trading and serving brokers better.
In-Depth: The digital imperative - enhancing social media presence for insurance brokers
In today’s digital age, a vibrant social media presence is not a luxury but a business imperative for insurance brokers. While traditional marketing channels like print and telemarketing still hold value, social media has emerged as a transformative tool…
People the number one priority for Axa Commercial CEO Jon Walker
“People are the only true differentiator that any of us have in the marketplace,” according to CEO of Axa Commercial, Jon Walker.
What does it take to be a broker NED?
Broker non-executive directors need to have excellent communication skills, bucket loads of experience, and be mindful of conflicts of interest, experts tell Ida Axling.
Andy Fairchild peps up roles with Zing365
Former Broker Network boss and Applied Systems Europe CEO Andy Fairchild has joined insurance training specialist Zing365 as a board adviser and non-executive director.
Third year of institute operating losses at CII
The Chartered Insurance Institute has revealed an operating loss of £760,000 for 2022 in its institute division, where revenue and membership fell as the wider group swung back to overall profit.
Ardonagh, Aston Lark, Marsh and WTW staff among those chosen for CII New Gen broking group
The Chartered Insurance Institute has announced the 2023/24 broking group cohort of the New Generation talent programme.
Theo Duchen, Lea Cheesbrough, Partners& and Marsh win big at UK Broker Awards 2023
Hailed as “a true technology entrepreneur”, Theo Duchen, co-founder of Acturis, pictured, won the Achievement Awards at the 2023 UK Broker Awards last night at the VOX, NEC, Birmingham.
Passing the £1,000,000 milestone
It is a cliché, but there is a saying that the first million is the hardest. With this in mind, Jonathan Swift canvassed opinions from broker founders to find out their experiences of passing this number in gross written premium or – in some cases –…
Park Insurance launches formal apprentice programme
Bristol-based Park Insurance has rolled out its first formal broker apprentice programme open to recent school leavers and those with work experience in other areas looking to move their career in a new direction.
Interview: Mike Latham, Verlingue UK
Verlingue is a French broker that took off in the aftermath of the Second World War. Following publication of its latest financial results, UK CEO Mike Latham explains why the family-owned business is a steady generational business that has clear and…
Profile – Stephanie Ogden, HDI Global: Making a difference
Having progressed from a graduate trainee in Guildford to Allianz branch manager in Scotland, and via Lloyd’s in London to UK & Ireland managing director for HDI Global, Stephanie Ogden is ready to take brokers on the next step of the German-owned…
Broking Success: Celebrating 50 years of independence
Having celebrated its 50th anniversary as an independent broker, R A Cowen & Partners, which is part of Cowens Group, has no plans to sell up any time soon. CEO Paul Chaplin sets out the philosophy behind the business and shares his route into broking.
CII unveils two new training courses
The Chartered Insurance Institute has launched two leadership-focused training programmes starting in October.
Interview: Jacqui Kelly, Zurich
Jacqui Kelly was the architect behind Zurich’s new Club Blue proposition that offers a wide range of broker support. Appointed interim sales and distribution director last month, she tells Insurance Age how Zurich’s ‘winning culture’ will sway brokers.
Unpicking the legacy of Michael Bright and Indy on the UK broking sector
Following the passing of former Independent Insurance CEO Michael Bright earlier this week, content director Jonathan Swift reflects on his legacy on the broking market.
Former CII COO Bissell appointed Cila executive director
The Chartered Institute of Loss Adjusters has appointed John Bissell as executive director. He will take on the leadership role in September 2023.
LMG unveils Futures Academy to boost under 30s working in specialty insurance
The London Market Group has announced that the EC3 insurance community will host its first 'Futures Academy', providing a fortnight of industry insights for more than 100 Year 12 students.
MGAA names Signature Underwriting as 200th member
The Managing General Agents’ Association has named niche motor hire specialist Signature Underwriting as its 200th MGA member.
Brokers can no longer rely on insurer ‘pipeline’ to win war for talent
Brokers need to build their own pipeline of staff to win the war for talent because insurers are not going to do it for them anymore.