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St Paul snaps-up NU portfolio.
St Paul has bought the renewal rights to Norwich Union's professional indemnity portfolio. The busin...
Uncaring' telephone systems send snubs down the line.
I refer to I D Bevan-Mogg's letter in your October issue (p17). Today I actually got through to th...
A clear, focused strategy.
Although Investec is a subsidiary of a global group, it attributes its success to broking local and niche business, Paul Anscomb tells Shona Cronin.
"Excellent" rating for The Underwriter Insurance Company.
New London market insurer The Underwriter Insurance Company has been awarded an 'A-' (Excellent) rati...
£41bn in 1998.
UK general insurance premiums totalled £41bn for 1998 according to the Association of British Insure...
Store wars.
Insurance is an overhead that many smaller shopkeepers are keen to cut in their struggle against the big retail groups. It is tough for insurers offering shops cover, says Steve Banner.
Service levels drop as insurers de-skill.
Speakers at the CII conference called for the industry to ensure it has the skills to provide the best service in this time of mergers, says Shona Cronin.
Shelves are being stacked in the CII's second online library.
The Chartered Insurance Institute has embarked on a project to create a second CII Library on the In...
Appointment at Aon Group.
Eric Warner has been appointed chief financial officer and board director of Aon Group. Mr Warner jo...
Marsh has big ideas on small business.
Marsh has launched a new telesales and service operation in a bid to make greater in-roads into the ...
David Worsfold.
The UK's insurance industry will benefit in more ways than one if it throws its full weight behind the proposed Code of Practice for Rehabilitation.
Appointment at Property & Casualty Services.
Property & Casualty Services has recruited Alan Air as liability survey manager. Mr Air has 17 years...
More to roadshows than the 'novelty factor'.
I was sorry to read that David Worsfold (Viewpoint, October p16) is suffering from roadshow overload...
Sparking off a dream scheme.
The IT revolution has opened up a wide range of opportunities for schemes business, which can prove very fruitful for the resourceful broker, says Ken Elms.
Aon rings in BT deal.
Aon has signed a deal with BT to provide its customers with a range of personal lines products under...
Bennetts buys broker.
Specialist insurance broker GF Bennetts has bought the business of Hillingdon-based commercial lines...
You must complain.
Never was there a better time to make demands on your insurers. For some of us, complaining does not...
On the road again.
Overheard was on the road again last month, visiting the various insurance conferences and hoping to...
Chris Hanks.
The need to improve insurers' service levels, which is critical in their relationship with brokers, is in the news once again.
IPT travel cover now means brokers can have fun in the sun.
Wholesale broker Marcus Hearn has launched an annual travel policy designed specifically for people ...
Appointment at Alec Finch & Co.
Alec Finch & Co has appointed Steve Vickers (above) as a director. He will be responsible for the de...
Agriculture Insurance Underwriting Agencies' competition winner.
Emmerdale star Claire King was in Harrogate last month to present first prize in the Agricultural In...
Appointment at Ryan Insurance Group.
Rick Patmore has joined Ryan Financial Services as an independent adviser. His main role at the comp...
Axa rethinks commercial service.
Axa has made several key changes to its claims and support services following feedback from brokers ...