Opinion
Editor’s letter - November 2012
“Whoever eventually sits in the hot-seat will be leading a sector under enormous pressure”
The advantage of chartered status
Chartered status is a differentiator and lets customers and clients know you have a committment to training, development and professionalism, says Steve Jenkins
Access to justice
When the laws regarding legal aid change in April next year, brokers need to be ready to advise clients on legal expenses cover, explains Paul Asplin
Please Mr Wheatley…
Despite promises of reduced red tape and less interference, Tony Cornell still fears the rise of the many headed new regulatory regime
Editor’s letter - October 2012
“In my opinion professionalism should be the loudest debate among brokers today”
How to… measure the impact of digital marketing
▶ In the final instalment of our three part series on how brokers can promotes themselves to current and future clients, Ralph Savage looks at a selection of tools for measuring the impact of digital marketing campaigns.
Profile: Talking technology
In his first interview after 33 years in the industry, CDL’s Tom Hogg explains to Emmanuel Kenning how the company grew from a one-man band to an insurance institution
The uncertainty of being an insurer
Brokers need to understand current legal developments to correctly advise clients, explains Tony Cornell
Editor’s letter - September 2012
“Insurers and brokers responded to the half-year results across the market by agreeing there appeared to be a glimmer at the end of the tunnel”
The human touch
Brokers have to retain the human touch but still embrace smart uses of new technology, explains Cathie Bruce
Compensating for compensation
Proposed changes to the way the FSCS is funded are causing concern, says Steve White
Countdown to commission disclosure
As mandatory commission disclosure rears its head again, Tony Cornell asks what effect it could have on the general insurance market
Editor’s letter - August 2012
“The non-stop rain, rain, rain – with the exception of a few days at the end of July – has seen insurance leading the news”
Is the death knell tolling for networks?
With Aviva and The Broker Network parting company, have networks had their day, or is there still a future for them? Tony Cornell asks
Let customers tell their stories
▶ In the first of a three-part series, Insurance Age looks at how brokers can promote themselves to current and potential clients through the full range of media available. This month focuses on the advantages of regional marketing and public relations.
Editor’s letter - July 2012
“Aviva, not content with changing its regional offering, again, has set tongues wagging with its abrupt departure from Broker Network”
Breaking up is hard to do
Many working partnerships end up in a messy divorce, so brokers have to choose their potential business partners wisely, explains Tony Cornell
Profile: The billion pound man
Allianz Retail’s general manager Jon Dye predicted the division would hit £1bn in GWP by 2013, Emmanuel Kenning finds out if he is going to reach that target
Editor’s letter - June 2012
“This is an industry that is full of human beings. I would like to thank you all for accepting me into your market”
How to… make the most of Biba
The after-hours fun at Biba may be what sticks in the mind (or not) after this year’s conference but there are more important things to remember. Make sure you follow up on leads and tell your colleagues about anything useful or interesting you learned…
Searching for the sales holy grail
Consolidators that want to achieve growth through additional sales may have embarked on a long and ultimately unfruitful quest, Tony Cornell says
Editor’s letter - May 2012
“The real concern for brokers is that all this change creates a deep sense of uncertainty”
Command and conquer
The industry’s barbarians or, as they are known, consolidators have to change their ways to survive in the current climate, says Tony Cornell
Editor’s letter - April 2012
“It’s fair to say that old Hector didn’t have the easiest of rides”