Financial Ombudsman Service (FOS)
News analysis - FSCS: Outrage as FSCS bills rise
Brokers have been hit by a dramatic rise in bills from the Financial Services Compensation Scheme, which has a sparked a huge controversy as brokers feel they are paying for the misdemeanours of others, writes Andrew Tjaardstra
Viewpoint: Principles versus PC
Tony Bridgland wrote a long-running satirical column in Insurance Age from 1992, firing barbed broadsides at insurers and regulators alike and, for seven years, was the insurance watchdog for the Sun newspaper. Now he comes out of semi-retirement to put…
FSA extends PPI complaint window
The Financial Services Authority (FSA) has announced a temporary rule to give customers, who recently made a complaint about their payment protection insurance (PPI) policy, more time in which to refer their complaint to the Financial Ombudsman Service …
PPI complaints take FOS caseload to new level
The number of Financial Ombudsman Service (FOS) insurance disputes has increased by 38% largely due to a surge in complaints about payment protection insurance (PPI).
FOS insurance disputes up 38% due to PPI complaint surge
The Financial Ombudsman Service (FOS) resolved a record 166,321 disputes in 2009/10 – a 46% annual increase – resulting in compensation for consumers in 50% of cases.
Rise in complaints to Financial Ombudsman Service
Data released by the Financial Ombudsman Service (FOS) has shown an 18% increase in new complaints to 82,136 for the second half of 2009 compared with the first six months of the year.
New ombudsman chief appointed
Natalie Ceeney will replace Walter Merricks
Fears over FOS complaints data
Ombudsman's decision to 'name and shame' bothers Biba's Steve White