Personal

The great housing puzzle

The personal household market is growing ever closer to the personal motor model with customers making greater use of aggregator websites. Emmanuel Kenning explores how brokers can differentiate themselves.

Tempting decisions

Finding new business and keeping it is an ongoing preoccupation for brokers and insurers and, with aggregators driving many personal lines sectors into aggressive price cuts, the pressure is on to compete in this market, writes Fiona Nicolson.

Life's no beach

A sector depression and change in regulatory structure have both added pressure for those involved in travel insurance. Opportunities do still exist for canny brokers though, argues Rachel Gordon.

Zurich chief calls for action

David Smith, Zurich's UK managing director of general insurance (broker division) talks to PB editor Andrew Tjaardstra in the latest PB video.

KGM focuses on fraud

KGM Motor Insurance has appointed a fraud manager to streamline financial crime management processes across the business.

KGM aims to enhance claims capabilities

KGM Motor Insurance will aim to expand its twin-centre in-house claims department. The jobs are being created as part of KGM's growth strategy in which it is targeting a GWP in excess of £100m by 2011.

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