Management
Picking a pension
Compliance with auto-enrolment regulations shouldn’t be too taxing, it’s choosing the right workplace pension provider that brokers may need help with, explains Henry Tapper
Fit for purpose?
Tim Wright explains how different outsourcing models have their own challenges and advantages
Newbie news: New kids on the block
In the first of a new series Insurance Age tackles the challenges of starting up a new broker business by interviewing the people running firms that have received FCA authorisation within the past 12 months
The power of clouds
Cloud computing services could make coping with the regulatory burden easier for brokers, says Theo Duchen
Rewatch Insurance Age's award-winning Broker Apprentice
Last night Insurance Age's Broker Apprentice was named Best Campaign in the Public Interest - Trade Press at the Chartered Insurance Institute's Public Interest Awards.
Tackling mental health issues
Employers should not ignore the signs of mental health problems, David Price explains
Broking success: Learning to grow
DE Ford’s director Craig Walton tells Caitlin Morrison how the broker learned from its mistakes and why the firm values chartered status
Innovation is key
The insurance sector is full of innovators, says Karen Beales
Working flexibly
Changes to legislation governing flexible working mean employers need to get up to speed with the new guidelines, explains Peter Done
Broking success: Taking on the big boys
Portmore Insurance Broker’s director Graham Jacobs tells Caitlin Morrison how the company is able to compete with the nationals and why they like complex business
Video - part two: Spring Sentiment Survey 2014
Brokers’ responses to the key issues in Insurance Age’s Spring Sentiment Survey for 2014
Video: Spring Sentiment Survey 2014
A first look at the Spring Sentiment Survey 2014 results from brokers
Leading from the front
Having the right leader in place is vitally important for a business, especially in times of expansion, says Peter Done
Broking success: Marshall the troops
Trident Insurance MD Robert Marshall on how searching for growth may mean shifting focus towards commercial lines and why he brought the broker’s compliance function back in-house. Caitlin Morrison reports
Management statistics
Keep ahead of the market with the latest stats
Unlocking the power of management information
Brokers may not be getting the most out of MI, says Jeff McCracken
Soft targets
With insurers and bigger brokers taking fraud prevention seriously, fraudsters are increasingly seeing smaller high street brokers as a ‘softer’ target, explains David Priest
Broking success: In the DNA
DNA Insurance’s directors Alf Costa and Danny Imray tell Andrew Pearce why broking is still all about meeting clients face-to-face and how their specialism in non-standard motor has helped it thrive
Broking success: Gearing up for growth
Managing director Gary Spengler and director John Lacey explain how Butterworth Spengler became the go-to broker for cycling and why growth will come from old-fashioned broking. Andrew Pearce writes
Taking ownership
Continuity, not consolidation, will help secure a lasting legacy, with employees taking a greater share of the business – but it will need a mindset change, writes James Sharp
Broking success: North of the border
The Scottish market has a lot going for it and broker Clark Thomson is ready to capitalise, managing director Ben Bailey tells Caitlin Morrison
In-depth: Digging for victory
Most brokers have had specialist risks to place, but many don’t capitalise on their new-found expertise. So how can brokers make the most of niche opportunities
Rise of the internet
Are insurance websites sophisticated enough for today’s consumer? Andrew Wormleighton asks
Meeting of minds
Until they find the right formula for how to behave and talk with each other in meetings, most leadership teams remain dysfunctional, says Brian Bacon