Management
Broking success: Shop till you drop
The Policy Shop’s managing director Sean Byrne tells Caitlin Morrison why growing the broker’s key lines of business is more important than acquisitions
Pulling a sickie
Keeping track of sick days and making the office a happier place are just some of the ways to tackle absenteeism among your staff, writes Peter Done
Time flies
Learning to manage your time better will mean you look back on fewer squandered opportunities, says Ian Jerrum
Time to move on
Moving office mid-way through a lease can be difficult, but there are several options available, explains Matthew White
Man and machine
Ben Thornton explains how ‘man and machine’ can work in harmony, even for more complex trades
Broking success: Nothing to fear
MD Stuart Rootham explains why a focus on organic growth rather than acquisitions was the right strategy for RK Harrison Insurance Services and why the broker is not afraid of the competition
Beat the bullying
Brokers should know how to deal with workplace bullying or it could lead to huge costs, says Peter Done
Coaching offers leadership skills
To be the best requires training to enhance natural talents whether on the sportsfield or in the boardroom. Annie Richardson suggests coaching is a vital component of becoming a great leader
Purple takes on NIG mainstay to drive southern business
Purple Partnership has snapped up former NIG stalwart Andrew Elliot as development manager for the South.
Towergate looks north with twin appointment
Towergate Insurance has completed two senior moves on the back of its recently announced UK regional restructure.
Equity makes "critical first step" towards profitability with twin promotion
Equity Insurance Group has unveiled two high-level promotions with Tim Yorke assuming the newly-created role of chief operating officer and Peter Smith named as claims director.
Brightside confirms director exit as former Marsh man joins
Brightside Group has confirmed that director John Gannon will step down as of 31 May 2013 to return to his native Australia.
FCA reveals approach to regulatory failure
The Financial Conduct Authority (FCA) has published its approach to investigating and reporting on regulatory failure.
Swinton's HR director ends 26-year stint at broker
Swinton's HR director Donna Winrow has ended her 26-year stint at the broker "to explore other opportunities", Insurance Age can reveal.
Deakin ends 13-year Aviva stay to join Arthur J Gallagher
Janice Deakin has ended her 13-year stint at Aviva to join Arthur J Gallagher International (AJGI) as UK commercial director.
Market moves: Business as usual?
The appointment we’ve all been waiting for was finally announced last month, as the new Biba boss was revealed – and after all the gossip and speculation it’s hard to tell whether anyone was entirely surprised to discover that the new Eric Galbraith is…
Profile: You’re hired
After a long search and a series of demanding tasks, Allianz’s Chris Hanks has found his Broker Apprentice. Emmanuel Kenning reports
Maintaining morale
After the news that Aviva is freezing pay and not paying annual bonuses to executive directors, Peter Done looks at what brokers can do to maintain staff morale in the tough economic climate
Chris Giles in non-exec director move
Giles Insurance executive chairman Chris Giles will become the non-executive director of Giles and Ink Underwriting holding company Expectrum.
Bridge hires entertainment head for new division
Bridge Insurance Brokers has hired Richard Whitham as entertainment head for its creative industry division.
Policy Shop unveils ex-AA Insurance boss in non-exec role
Policy Shop has named former AA Insurance Services boss Andy Briscoe as non-executive chairman.
CII unveils new claims faculty chairman
The Chartered Insurance Institute (CII) has unveiled Ecclesiastical's claims and risk services director David Bonehill as its claims faculty board chairman.
Social responsibility
Social media can be a blessing and a curse for businesses but, managed correctly, the benefits can be great, explains Peter Done
Covea names former Hiscox boss as schemes manager
Covea Insurance has unveiled former Hiscox boss Bill Guiney as schemes account manager.