Claims
EY pegs UK motor NCR at decade worst 109.5%
The UK motor insurance market experienced its worst performing year in a decade in 2022, with further losses expected this year, according to EY’s latest UK Motor Insurance Results report.
PRA warns insurers on claims inflation and under-reserving
The Prudential Regulation Authority has written to insurers flagging the need to monitor the hit to reserves from ongoing claims inflation and act accordingly.
Blink partners with broker on parametric travel cover
Blink Parametric and Lloyd’s broker Newpoint Insurance Brokers have partnered to launch a suite of bespoke online travel insurance products using a real-time parametric flight delay solution for eligible travel insurance policyholders.
Blog: Homing in on high-net-worth claims
Quality service, especially for claims, should not be lost in any efficiency drive when it comes to expansion in the high-net-worth space, warns Simon Loerns, director of specialist services at Woodgate & Clark loss adjusters.
FOS insurance complaints rise 19.9%
The Financial Ombudsman Service opened 39,730 new insurance cases in 2022/23.
The stats: Q1 2023: Onwards and upwards – commercial rates continue to rise
Insurance rates increased year-on-year by 4.5% in the first quarter of 2023 with property being the key driver according to research from Acturis. Rachel Gordon digs into the data.
Oxbow Partners forecasts motor market COR of 106.1% in 2023 and 100% in 2024
Oxbow Partners has predicted a combined operating ratio for the UK personal lines motor market of 106.1% in 2023, improving to a break even point of 100% in 2024.
Build Back Better? More needs to be done first to make clients aware of risks
As trusted local experts, brokers are well positioned to make customers and clients aware of flood risks and help them better prepare, asserts Ian Gibbs, national technical manager, Sedgwick.
Treasury Committee calls for consumer questions ahead of sector grilling
The Treasury Committee has called on the public to submit questions ahead of an evidence session with insurance bosses, as it warned of hearing ‘anecdotal evidence’ in recent months of premiums rising faster than inflation, insurers refusing to pay out,…
Qlaims inks multi-year deal with Prestige Underwriting
Qlaims has signed a multiyear contract to include its cover in the Prestige Underwriting Coverall household policy, Insurance Age can reveal.
Brokers told to prepare for major law change in rental insurance sector
Brokers have been told that a major change in the law in property will also affect the insurance market.
UK Broker Awards deadline extended until 26 May
The deadline for the 2023 UK Broker Awards has been extended until this Friday (26 May), so you still have a chance to be in it to win it!
Zurich partners with brokers on digital risk management system
Zurich UK has launched a digital risk management system to give firms real-time visibility of the risks they face, Insurance Age can reveal.
UK Broker Awards Q&A video: Clegg Gifford CEO Toby Clegg
At the 2022 UK Broker Awards Clegg Gifford won the Claims Team of the Year and overall Broker of the Year awards.
Editor’s letter: Sorry insurers, your staff ain’t worth stealing
In the weeks leading up to the British Insurance Brokers’ Association conference, I had a number of ‘state of market’ meetings with brokers
Profile: A new lens – and an eye for opportunity
With a laser-like focus on growth, Zurich retail boss David Nichols is keen to bring a new lens to the insurer’s offering and deliver for brokers.
Cobra Network offers new service to brokers with Qlaims partnership
Managing general agent Qlaims has partnered with PIB-owned Cobra Network.
People Moves: 24 – 27 April 2023
Keep up-to-date with personnel moves within the insurance industry.
FCA’s Brewis: brokers key to helping curb unjustifiable freeholder commissions
The Financial Conduct Authority recommended insurance brokers interrogate property managers more to justify their commission with the publication of its latest paper on multi-occupancy buildings insurance.
Brokers need to get on the front foot and mirror fee increases of lawyers and accountants
Brokers should follow the lead of other professional services and not be sheepish when it comes to putting up client fees to reflect the value they add.
Covéa jobs at risk amid £145.5m loss
Covéa has been hit by an ‘unprecedented’ series of events leading to a £145.5m loss in 2022.
Opinion: Now is the time to demonstrate the value of insurance
With the recent raft of insurance results, the personal lines sector is very much under the spotlight. Mike Crane, LV Broker managing director and L&G General Insurance CEO, offers some thoughts on how to navigate 2023 and beyond.
In Depth: High net worth – is prestige motor starting to lose its appeal?
Despite Covéa's recent withdrawal from the executive motor space, Martin Friel discovers there is still interest in insuring HNW wheels.
In Depth: High net worth – are MGAs wrestling market share away from insurers?
Ever a competitive market, the high-net-worth sector continues to attract interest from both insurers and MGAs. Martin Friel asks if both models can co-exist, or if one is better suited to servicing these clients than the other.