Professionalism
John Moore commits to the professionalism debate as CII president
Thomas Carroll chairman was confirmed in the year-long role this July.
Government proposes apprenticeship levy
Employers with a £3m plus wage bill could be liable to pay a 0.5% levy.
Insurance industry awaits apprentice levy update
CII welcomes Robert Halfon’s appointment as government minister.
CII launches career site for ex-service personnel
New microsite is dedicated to helping ex-forces transition and explore a career in risk and insurance.
CII calls for applicants to New Generation Groups
Deadline to enter year-long 2016/2017 programme is 5 August.
LV Broker awarded chartered insurer status
Mike Crane praises staff for dedication to professionalism.
James Hallam achieves chartered status
CEO Paul Anscombe says improving standards and professionalism is the right course for the insurance broking sector.
Broker Direct awarded chartered insurer status
Company hails staff’s achievement in qualification process.
Brokers anticipate the Biba manifesto
Brokers share what they would campaign on ahead of the launch of the 2016 Biba manifesto.
H&H celebrates chartered award
Carlisle and Durham-based broker has achieved corporate chartered broker status from the Chartered Insurance Institute.
Aston Scott awarded chartered status
Broker said achievement reflects years of investment in the business.
Editor's letter - December 2015
“The Insurance Debate proved that broking has a solid platform of engaged, skilful and articulate, professional and passionate practitioners”
The winner is revealed in the Insurance Debate
Brokers have been voting on whether insurance will ever match medicine, law or accountancy in the public’s eye.
Broker bites video part 4: The Great Debate
What can the insurance sector learn from other sectors in terms of improving its customer centricity?
The Insurance Debate: Be transparent to gain trust
Axa CEO of UK and Ireland GI Amanda Blanc says openness across the industry is the only way to go.
Broker bites video part 3: The Great Debate
What does professionalism in broking mean to you?
The Insurance Debate: Think about the customer journey
Stephanie Smith, retail ops director at Allianz, says the industry needs to do two things to earn customers’ trust.
The Insurance Debate: Innovate to rebuild trust
Jonathan Howe, UK insurance leader at PwC says change is equally likely to be driven by new entrants to the sector as existing insurers.
Broker bites video part 2: The Great Debate
What can be done to improve the public perception of the insurance sector?
The Insurance Debate: Use tech to drive professionalism
Aviva COO Lindsey Rix says sector should embrace technology to build trust
A customer-driven journey to professionalism
Ex-CII president Tom Woolgrove enters the Insurance Debate.
Insurance Debate: Insurers must demonstrate value
James Daley, MD of Fairer Finance argues that the sector has a long way to go before it is truly customer-centric and seen as professional.
Broker bites video part 1: The Great Debate
Broker and insurers reveal if they think insurance will ever get to a position where it is comparable to the classic professions in the eyes of the public.
The Insurance Debate: What it means to be professional
Guest contributor Stephen Bamforth of Griffith & Armour discusses issues around what professionalism is and its benefits.