Professionalism
Consumers back compulsory qualifications for brokers
Exclusive research for Insurance Age has laid bare that consumers want brokers to have a professional qualification in order to do the job.
Analysis: The challenge to build back better – as trust in insurance drops
Consumer trust in insurance has fallen over the past 12 months, but experts can see a route to a brighter future. Emmanuel Kenning reports.
CII group calls for mandatory broker qualifications
Rising stars of the insurance broking profession have called for the regulator to make it mandatory to have qualifications to advise clients on coverage.
CII seeks rising stars of insurance
The Chartered Insurance Institute is seeking up-and-coming insurance professionals to join the body’s flagship talent programme: the New Generation Group.
Analysis: Recruitment, the workplace environment and the generational shift
Insurance Age learns how the broker space is dealing with hiring and the developing workplace expectations of the younger employees, following reports of recruitment difficulties and clashes between different generations.
Burnley and Blackburn CII branch to close
The Chartered Insurance Institute of Burnley and Blackburn is to close its doors, Insurance Age can reveal.
Ardonagh launches internship and graduate scheme
The Ardonagh Group has launched Ardonagh Academy in partnership with the Centre for Creative Leadership.
CII appoints Royal Institute of British Architects boss Alan Vallance as CEO
The Chartered Insurance Institute has appointed Alan Vallance as CEO taking over from Jonathan Clark on 30 August.
CII and University of Bolton develop MBA in Islamic Insurance and Risk Management
The Chartered Insurance Institute and Islamic Insurance Association of London have worked with the Centre for Islamic Finance at the University of Bolton to launch a new executive MBA in Islamic Insurance and Risk Management.
CII teams up with Coventry University for MBA
The first 100 ACII-qualified members to sign-up will receive a £1,000 discount on the cost of achieving the online post-graduate qualification.
Wiser Academy bounces back with 'outstanding' Ofsted grading
The learning provider has 180 apprentices enrolled and is targeting adding 300 more this year.
Atrium expresses deep regret over misconduct after Lloyd’s issues £1.05m fine
Discrimination, bullying and harassment failures led to the Lloyd’s managing agent’s record-breaking fine.
Atrium fined over £1m by Lloyd’s for discrimination, bullying and harassment failings
The fine is the largest ever handed down by the Lloyd’s Enforcement Board as it listed charges including an annual “Boys Night Out” that featured initiation games, heavy drinking and making inappropriate and sexualised comments about female colleagues.
Profile: Sian Fisher: The future for Fisher
Siân Barton meets the outgoing CEO of the Chartered Insurance Institute to reflect on her career, the challenge of modernising the CII, and the future
CII releases member consultation findings
The organisation had 1,149 responses via its online consultation and held 62 events.
CII London Market New Generation group pushes for innovation
A report by the Chartered Insurance Institute’s New Generation London Market group has concluded if the insurance profession does not learn lessons from the pandemic and innovate it could soon no longer meet the public’s needs.
Blog: The key to rebuilding trust
Ecclesiastical’s Adrian Saunders considers how the insurance industry can win back customer faith.
The accidental insurance broker – Brokerbility boss Ashwin Mistry
Profile: How Ashwin Mistry took a wrong turn and ended up in insurance. Interview by Siân Barton
Blog: When it’s too late, it’s too late
CII deputy president, Peter Blanc, calls on the market to respond to a consultation on ethics and reputation.
Biba reveals Young Broker of the Year 2021 winner
Sioma Insurance Consultants' Alex Margolin wins the award, which Biba says recognises the performance of younger brokers and encourages commitment to the future professionalism of insurance broking.
Profile: Friend or foe? We meet Mactavish CEO Bruce Hepburn
Many in the insurance sector will have strong, and not necessarily favourable, opinions of Bruce Hepburn, but the outspoken Mactavish CEO tells Martin Friel that the consultant’s criticisms of brokers could lead to a fairer and more profitable industry
CII calls on sector to act now to avoid future FCA test cases
Body urges industry to work on product governance, improving advice processes and establishing an approach to pandemics.
QBE group CEO exits after conduct investigation
Departure follows the outcome of an external investigation into “workplace communications” after a female employee reportedly complained to the QBE board.
Park Insurance achieves Chartered status
The Bristol-based broker is the latest business to join the Chartered Insurance Institute scheme.