E-Trading

To affinities and beyond.

The emphasis for affinity schemes is altering and the focus expanding. Some brokers are choosing to embrace this change while others express reservations, as Diane Smyth reports.

QBE set to move.

Australian insurer QBE could relocate its head office to London, managing director Frank O'Halloran ...

E-Commerce Watch.

The Loss Recovery Group has launched a website, www.lossrecoveryinsurance.com. Emma Viney, developme...

Are you communicating?

Communication skills are key to the success of a telemarketing campaign, but there is a balance to be struck between knowing when to talk and when to listen as well as knowing how to. John Shetcliffe explains.

Off the beaten track.

While new entrants like the supermarkets are muscling in on the travel insurance sector, the travel agents still dominate. However, their policies are standard, so brokers must specialise, says Diane Smyth.

Ace in the broker pack.

Ace has seen massive growth in the last 15 years, and the company is still looking for innovative ways to extend its reach, Steve Schleisman, chairman and chief executive officer, explains to Diane Smyth.

Finding your sea legs.

Too many provincial brokers shy away from marine cargo insurance, fearing its complicated nature. However, Simon Threadgold believes it is well worth taking the plunge.

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