News

Targeting the offenders.

Proposed stricter penalties for the high numbers of uninsured motorists on Britain's roads are likely to benefit the market in the long term, says Keith Brigden.

The human touch.

Despite the high profile of the Internet, insurers are reporting a surprising reluctance from their customers to using the Net in their claims communications. Steve Banner says the importance of human interaction at the claims stage must not be

Bland's two into one.

At the end of July, corporate broker Bland Bankart will be moving its personal lines and commercial ...

Appointment at A Manning UK.

Nigel Roberts and Paul Taylor have joined A Manning UK of Henley-on-Thames as development executives...

Avoid the virus trap.

Q I am a small broker who has just gone on the Internet and started using e-mail. What can I do to stop getting hit by a virus?

At your service.

There is a large untapped pool of HNW business out there and many insurers are trying to find new ways to attract potential customers. Personal service and tailored policies are the most useful tools to achieve this, says Veronica Cowan.

Testing times.

Changes in the engineering sector resulting from recent consolidation and the introduction of new legislation, has prompted insurers to add impetus to their cover in the form of inspection and certification services. Shona Cronin reports.

Poll shows staff discontent.

Junior insurance staff feel training is lacking, appreciation sporadic and salaries are average at b...

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