Opinion
Your letters: Fear not, Equity is at hand
I refer to the lead article in last month's issue, 'Brokers in the spotlight after surprise IPT ruling' (Insurance Age, January 2010, p1), in which it states: "Without any prior discussion with the industry, chancellor, Alistair Darling announced in his…
Management Clinic: Equal opportunities in working practice
I believe my company to be an equal opportunities employer but want to ensure that I protect it. How can I show myself to be one?
Management Clinic: Reviewing client money arrangements
A review of our insurer agency arrangements shows that we have risk transfer with all our insurer partners. Can we cancel our permission to hold client money?
Editor's comment: Client money needs reviewing
Editor Andrew Tjaardstra explains why nobody should be complacent over client money
Viewpoint: It's not over yet
Clare Ryder fears the worst is yet to come for insurers and brokers alike, with 2010 likely to see an increasing pressure on rates, cash reserves and staff, compounded by skyrocketing insurance claims
Agenda: KIC 2009 results and 2010 plan
Tony Cornell delivers another update from Kazakhstan
Viewpoint: Industry's deep freeze challenge
Replacement vehicle sector under the spotlight
Agenda: The direct debate
The surprising news over the last couple of months was that Quinn Insurance had taken over from RSA the role as primary insurer for Laing O'Rourke on a direct basis. This seems to have been a deal done between the two Irish principals and not one…
The value conversation
Steve Smith argues that personal lines customers are beginning to see the shortcomings of aggregators and that brokers must therefore engage with potential clients to promote their worth
Outlook 2010
The only certainty over the coming year is change, with brokers seeking new avenues to secure their businesses while regulatory control could undergo seismic shifts in the UK and Europe, writes Jessica Pothering
A year of trial and tribulation
Editor Andrew Tjaardstra reflects on a challenging year
Catastrophe plans to the fore
Sara Greenland reflects on how the insurance industry has learnt to respond to flood disasters
Steep penalties for corporate manslaughter
With the first case under the new Corporate Manslaughter Act to be heard early next year, Andrew Stokes and Duncan Reed argue that brokers must make their clients aware of risks that could close their businesses.
Letters to the editor
Time to ditch excess?
Letters to the editor
Aggregators are here to stay
Is this as good as it gets?
Small broker focus
Agenda: Planning for 2010
Tony Cornell urges brokers to plan for 2010 if they want to make it through recession.
The uglytruth
Fraudulent insurance claims are on the rise - fact - and this trend is set to continue. Jessica Pothering examines how the recession influences human behaviour and what action the insurance industry is taking
The good, the bad and the average
Every broker wants their claims dealt with to the satisfaction of their clients - but just how often is that the case? Peter Joy analyses the results of the Insurance 360 study into the performance of 40 leading commercial insurers and looks at what…