Opinion
Who says we're unprofessional?
I see the Chartered Insurance Institute (CII) has set up a 'task force' on 'professionalism' to deve...
The hottest insurance gossip
Polly loves going to the British Insurance Broker's Association (Biba) conference - the networking, ...
Agenda: Insurance is a risky business
Those of us who work in insurance understand the need for underwriters to assess a risk and make dec...
A crisis of confidence
The financial services world has lost a great deal of public trust lately and the insurance industry must start believing in itself if it is to regain it. Laurent Matras explains why a re-evaluation of our offering is overdue
Location, location, location
Having just returned from the British Insurance Brokers' Association (Biba) conference in Manchester...
Editor's comment
If you take a look at the news stories in this month's edition of Insurance Age you will see there a...
PB Week: It must have been BIBA
Andrew Tjaardstra, editor, PB
Put right others' PPI wrongs
For over four years, payment protection insurance providers have been scrutinised, berated and accus...
Cullum in for the long haul
It seems a long time ago since Candover and Towergate discussed a multi-billion pound valuation and ...
Legislation - Updating employment law
Some important changes to employment law legislation came into effect in April this year. What notable changes have been made?
Business links
I read with interest the recent number of articles apparently denouncing the value of networks as a ...
Take a look in the mirror
It's hard not to worry when someone threatens 'Be afraid, we mean business!' But how is the Financia...
Editor's comment
This month, Insurance Age is celebrating serving the broking community for 30 years. I think it is f...
Stick to what you know: knitting
In Tom Peter's book, In Search of Excellence, one of his eight themes for achieving excellence is 's...
The hottest insurance gossip
Polly has fallen victim to many a vice over the years but managed to restrain herself at the Insuran...
Changing the speeding culture
Speeding remains a significant problem in the UK. Although the Government has taken measures to slow drivers down, the insurance industry is lagging behind. Grant Mitchell calls for efforts to be shifted up a gear
PB Week: Darling’s debt mountain
Andrew Tjaardstra, editor, Professional Broking
PB Week: Jury service, swimming in the sea and some great football
Andrew Tjaardstra, editor, Professional Broking
PB Week: A guest blog from Tim Ryan, managing director of the Ryan Insurance Group.
Tim Ryan, managing director, Ryan Insurance Group.
All stand together
The remarkable turnout at the UK Broker Summit (see p.12-13) is evidence that, at a time of economic...
Opportunity knocks
Despite the frightening economic statistics reigning down on us, seemingly hourly, this year could b...
Appraisals - The evaluation process
I want to introduce an appraisal system to my business but am unsure if it is worthwhile. How would I go about implementing such a system if I do choose to use one?
The industry's empty promises
The industry must raise its customer service standards in line with today's modern, 24/7 world if it is to shake off its poor reputation for policy wording and claims payouts, argues Paul Meehan
Not all bad
I write in response to Jessica Pothering's article, 'Brokers warned of telecoms firms mis-selling ca...