Chartered Insurance Institute (CII)

Reportage - training delivery: Digital vs. face to face

Traditionally, training has been about face-to-face contact but there has recently been an increase in online offerings, which claim to provide the same quality of tuition with less cost and increased convenience. Edward Murray looks at the pros and cons…

The interview: Spreading the word

Although officially retired from the industry, Reg Brown remains full of ambition. Liz McMahon talks to the former president of the CII about his community work, formation of the MGAA and, of course, the London Phoenix Orchestra.

PB Week: Castles and conferences

It's not often we get out at the CII, so when we do we need to make the most of it, writes Alasdair Stewart, head of business development, general insurance, at the Chartered Insurance Institute.

News round-up: Organisations

The Chartered Insurance Institute has unveiled the New Generation Claims Group, which consists of eight young insurance professionals who will look at how social media can be used to improve customer communications during a claims surge. They will report…

News round-up: Business continuity

According to research from the Business Continuity Institute on behalf of the Chartered Insurance Institute, insurance professionals need a more consistent message when promoting the benefits of business continuity plans.

News review: October

The founder and chairman of direct insurer Esure, Peter Wood, revealed that 2014 would be the earliest date that the company would launch an initial public offering.

Editor's comment - November 2010

Brokers love a bit of commission don't they? And why not? They work hard and put up with a lot of hassle and jumping through insurer hoops to get it. It's how the market is geared to remunerate brokers, but outsiders have always looked upon the structure…

PB Week: Learning with the young

Recently my 14 year-old nephew came to the CII for a week's work experience, writes Alasdair Stewart, head of business development, general insurance, at the Chartered Insurance Institute.

Broker Expo 2010: Interacting ideas

With a range of workshops, the introduction of one-to-one clinics and, of course, nearly 100 exhibition stands, Martin Friel explains why the Expo is the broker networking event of the year.

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