HSBC

FOS reveals PPI complaints halved in H2 2011

The Financial Ombudsman Service (FOS) received a total of 106,193 complaints between 1 July and 31 December 2011, and figures show that Barclays Bank was by far the biggest culprit in terms of payment protection insurance (PPI) complaints.

Broker Expo South: Brokers learn about diversification

Delegates at Insurance Age’s inaugural Broker Expo South heard from Roger Oldham, managing director of Amethyst Business Consulting, as he explained the opportunities and dangers to brokers looking to expand their businesses through diversification.

HSBC to miss PPI deadline

HSBC has confirmed it will miss the deadline imposed by the Financial Services Authority (FSA) to deal with the backlog of Payment Protection Insurance (PPI) complaints by 31 August 2011.

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