Claims
Insurers flag climate change concern following UK heatwave
Insurers have pledged to focus efforts on reducing climate change and called on the industry to be better prepared for weather events.
Car insurance premiums up 6% in the last 12 months
The cost of comprehensive car insurance rose by £32 in the last 12 months, according to research by Confused and WTW.
Experts warn clients will look elsewhere if brokers ignore parametric insurance
Specialists have highlighted the benefits to brokers of delivering parametric insurance to their clients and warned they will lose out if they do not engage with the fast-expanding offering that is becoming more mainstream.
Blog: How brokers can make the most of claims relationship managers
Allianz’s Kay Bagley analyses the opportunities for brokers in working closely with claims relationship managers looking at how to build partnerships that add value and deliver excellent customer outcomes.
Analysis: The challenge to build back better – as trust in insurance drops
Consumer trust in insurance has fallen over the past 12 months, but experts can see a route to a brighter future. Emmanuel Kenning reports.
WTW warns of accelerating motor claims inflation
WTW has warned UK motor claims inflation is expected to accelerate in 2022 after pandemic disruption caused a slowdown in the average time taken to settle claims which acted as a temporary break on rises.
Sabre warns of surging claims costs as motor GWP and profit drops
Gross written premium in Sabre’s motor book has dropped around 10.6% compared to the same period in 2021, the insurer has revealed in its half year results.
Roundtable: How can brokers blossom in the ever-evolving EV market?
The electric vehicle and hybrid market is set to grow exponentially in the next decade as UK motorists are encouraged to transition from internal combustion engines. Our expert panel and sponsor AX learn more.
Video Q&A: Achieving quality in the marine space
CNA Hardy recently secured first place in the Insurance Age Marine Insurance Broker Satisfaction Survey. Neil Atkinson, marine underwriting manager at CNA Hardy tells us more.
Sam White’s Freedom Services Group adds David Williams as first NED
Former Axa leader David Williams has joined Freedom Services Group, consisting of managing general agent Pukka, Freedom Brokers and claims management service Action 365, as a non-executive director, Insurance Age can reveal.
Towergate Underwriting hit with £3.3m suit by pub over non-paying Gable policy
Few Inns has launched court proceedings against Towergate over a Gable policy which failed to pay out following a fire at one of its pubs in 2015.
Lorega finds “natural home” at Ardonagh
Lorega will go to the “next level” under Ardonagh’s ownership, former leader and current CEO of Vizion Insurance Brokers John Sims has predicted.
Ardonagh buys Lorega
Ardonagh’s managing general agent segment Geo Underwriting has bought loss recovery insurance MGA and assistance specialist Lorega, Insurance Age can reveal.
Brokers call for better claims communication from insurers
Brokers want better communication and more of a personal touch from insurers when dealing with complex claims, according to a survey by Allianz.
Claims experts urge brokers to be more transparent and interactive with clients
A panel of claims experts at the Managing General Agents’ Association conference 2022 has called on brokers to be more transparent and interactive with clients.
Blog: Business interruption – three essentials for brokers to get right
Sedgwick’s Damian Glynn shares a business interruption checklist with brokers to help prevent underlying issues.
Football clubs step up BI court case against insurers
A group of professional football clubs has set out its demand for multiple business interruption payments having kicked off a High Court multi-million pound Covid-19 related legal case last month.
Drop in insurance complaints at FOS
The Financial Ombudsman Service has revealed a 26% fall in insurance complaints for 2021/22.
Blog: Firms need to safeguard employee mental health and their own liability
Plexus Law’s Carl McGuire assesses the steps employers can take concerning occupational health claims arising from issues such as stress, workload and discrimination.
Greggs ups events in Zurich BI £150m court case claim
Food retailer Greggs has boosted the number of events cited in its £150m Covid-19 business interruption legal case against Zurich.
Blog: Don’t under-rate rated
As economic pressure mounts on customers, brokers must beware the temptation to seek out unrated capacity Arc Legal Group's Tim Mullin argues.
Gallagher sued for negligence and breach of contract over failure to cover flat block
Paradigm Housing Group is suing Gallagher for failure to provide the right advice or cover for a £8m flat complex which was damaged in 2020 storms.
Covéa returns to profit in 2021
Covéa Insurance has reported post-tax profit of £7.9m in 2021 reversing the loss of £30.8m the previous year.
Ex-Axa leader David Williams joins Humn
David Williams has joined commercial motor insurtech Humn as a non-executive director.