Claims
MCE appoints QBE's Paul Ormiston as claims director
The motorbike specialist said the decision to create the new role at board level signals MCE’s ongoing commitment to customer-centric digitisation.
Allianz Holdings reveals drop in GWP in first half of 2021
Provider points to continued impact from Covid-19 as well as competitive market conditions and the run-off of certain portfolios as it also reports a COR of 91.7%.
Hiscox returns to profit in H1 2021
Provider also records rise in GWP and an improved COR of 93.1%.
Brokers say incoming Hiscox CEO will need to tackle reputation issues following BI row
Experts note Bronek Masojada, who is stepping down as Hiscox group CEO later this year, has built a business focused on quality, but some want to see a stronger broker focus as they say successor Aki Hussain's challenge will be to "win back the trust" of…
Allianz adds tracker to claims hub
The broker-focused tool maps progress across five areas.
Hiscox boss Bronek Masojada to retire after 21 years in post
Masojada is set to step down at the end of the year and will be succeeded by group CFO Aki Hussain.
Qlaims moves into personal lines
The MGA said the claims product could be offered as ancillary cover by personal lines brokers or embedded into a home policy wording.
Blog: Take flight with drones
Iprosurv's Rebecca Jones explains why drones can be a key tool in a broker's risk management and claims armoury.
Supreme Court issues BI declarations
The Financial Conduct Authority published the document on its website alongside a table to show relevant declarations by policy type.
Broker NDML and night time industry agree £5.2m BI claims settlement with Hiscox
The settlement follows on from the Supreme Court judgment in the FCA's BI test case in January.
FCA data shows Covid BI claims payments now total £875.5m
Updated figures reveal providers have made initial payments for unsettled claims worth £308.9m and final settlements worth £566.6m since the Supreme Court verdict in the FCA test case.
Admiral flags “higher than expected” profit
The business suggested low claims frequency and unusually positive developments in the cost of bodily injury claims will boost its half year figures.
Partners& boss highlights advice-led focus after Kudos buy
CEO Phil Barton reveals how the recent Kudos deal came about and discusses how the purchase of a loss adjuster will enhance the broker's client proposition.
Analysis: Gefion collapse highlights risks of unrated capacity
Niche brokers say they have no choice but to use unrated insurers as compliance experts call for a change of the "unfair" FSCS levy system after the scheme steps in to pay claims following Gefion's bankruptcy.
Peach Pi partners with Tapoly on freelancer cover
The MGAs have co-created cover for freelancers and micro-SMEs operating in the health and wellbeing sector.
Covid BI claims payments hit £765.8m
FCA figures show interim payments of £289.5m and final settlements of £467.2m since the Supreme Court verdict, with the number of policyholders waiting to hear whether their claim is valid going down to 9,152.
What fraud trends should brokers watch out for?
Insurance Age talks to the LV fraud team about the emerging fraud trends brokers need to be aware of.
Blog: Regulation, the FCA and value – how to stay on track when choosing products and partners?
RAC's Ian Lloyd discusses why breakdown insurance remains relevant today despite improvements in automotive technology and what brokers need to think about when choosing products for their customers.
Ghost broking remains "significant threat", warns Aviva
Provider says general insurance fraud escalated during the pandemic as it predicts recessionary factors caused by Covid-19 have "created the biggest fraud threat to customers in a generation".
Ardonagh Advisory buys loss adjuster
Thompson & Ryan is based in London and has a nationwide presence.
Qlaims partners with Hedron Network
The partnership, which follows GRP's acquisition and rebrand of Marsh Networks earlier this month, will see broker members gain access to a new claims and risk management offering.
Covid BI claims payments hit £701m
FCA figures show interim payments of £268.2m and final settlements of £433.1m since the Supreme Court verdict, with the number of policyholders waiting to hear whether their claim is valid going down to 9,912.
Interview: Allianz's Simon McGinn on challenges and opportunities in a hard market
McGinn discusses exiting certain trades amid a hard market, changing broker wordings after the Supreme Court judgment in the FCA test case and what is next for Allianz in the UK.
Blog: Beware the hidden dangers of kerb appeal
As pubs, restaurants, and bars re-open with the use of outdoor areas and pavement seating, brokers need to ensure insurers are in the loop or risk disappointment when it comes to a claim warns Tom Hill, executive director at Aqueous Underwriting.