Claims
Biba reveals measures to help brokers in light of Supreme Court judgment
Trade body to issue package of guidance and host a webinar to help members "manage some difficult conversations" after brokers are inundated with calls from clients hoping to claim.
Blog: Why the BI ruling offers brokers the perfect opportunity to show their mettle
Following the Supreme Court business interruption ruling last week, Jonathan Swift argues brokers need not join their insurer partners in suffering Murder By the Orient Express, but instead play an important role in helping policyholders understand what…
Insurers urged to pay claims quickly following BI ruling
The Supreme Court concluded the Covid-19 business interruption dispute by substantially ruling in favour of policyholders.
SMEs “disappointed” by way insurance firms handled Covid claims
CII survey highlights how trust in the profession slipped in 2020 due to the pandemic.
Claimants reply after Axa puts blame on Lockton in legal row
Property investor Aubrey Weis has disputed claims made by Axa in its defence document.
FCA consults on how best to prove presence of Covid-19
The regulator is asking for comments by 18 January 2021 and says it does not expect this aspect of the BI court case to be affected by Supreme Court BI appeals.
Axa’s defence in legal spat with property investor “untenable” say claimants
Martin McKeague, representing Aubrey Weis, says allegations made in Axa’s defence documents would have “huge ramifications” on the insurance industry.
CPC replies after Lockton denies fraud allegations
Property investor Aubrey Weis to rely on admissions made by Lockton in its defence documents at trial, after the broker admitted that a certificate of insurance for the 2019/20 policy year had been issued containing an error.
Axa puts blame on Lockton as legal dispute continues
The provider denies claims that it owes £1.68m in damages after property investor Aubrey Weis took it to court in September.
Blog: Fleet technology in 2021 and beyond – what will I mean for you?
With an eye on the new fleet technology that businesses will be using or considering in the future to help manage risk and driving efficiencies, Steve Green asks what will the commercial motor insurance market have to come to terms with?
RSA launches FNOL commercial claims portal
Provider says new platform had been built in collaboration with brokers and designed to simplify the claim reporting process.
MGA Qlaims launches quote and bind portal
The move adds loss adjuster support for commercial property clients with the universal platform and the provider said quotes are generated in three minutes.
Blog: Managing cyber claims – opening the door on what goes on behind the scenes
CFC cyber claims manager Ashley Burdon discusses how cyber claims play out in real-time.
Hiscox reports Q3 growth despite Covid BI case
The insurer saw GWP grow as its retail business reported an uptick in all five of its business units.
Home insurance to “scrape a profit” in 2020
Poor weather threatened revenues but the fall in claims due to lockdown has lowered costs, but analysis paints a stormy picture for 2021.
Property investor files separate legal proceedings against Axa as Lockton case continues
Aubrey Weis, who has also accused Lockton of fraud in a related court case, claims the provider owes over £1.6m in damages following a property claim.
Lockton denies fraud allegations in ongoing legal dispute
Broker admits former employee forged an email from Axa along with settlement offers for a claim, but claims the business was misled and that these actions did not result in any losses for the customer.
In Person: Andrew and Richard Bartlett
Bartlett Group’s joint MDs tell Insurance Age about the history of the family business, plans for the future and what it felt like to win at the 2020 UK Broker Awards.
Blog: The claims lessons to learn from Covid-19
Neill Johnstone of Lorega assesses the impact of the claims experience during coronavirus and outlines what good looks like.
Insurtech Cloud Insurance hires ex-Scheme Serve director for UK launch
Norwegian-based insurtech start-up Cloud Insurance has opened a UK office and is targeting brokers, MGAs and insurers working in niche sectors such pet and health/well-being.
FCA and insurers apply to leapfrog appeals to Supreme Court in BI test case
Regulator says discussions between the parties involved in the case continue ahead of the next hearing on 2 October, as the watchdog along with seven insurers file "precautionary" applications to skip Court of Appeal.
Hiscox urged to start paying BI claims after test case judgment
The night life industry and broker NDML call on the provider to "accept that the time to pay has arrived" in open letter to Hiscox MD.
Beazley revises Covid-19 claims estimate up to $340m
This is up from April’s $170m prediction, however, the insurer said it did not expect the outcome of last week’s FCA business interruption judgment to have a material impact.
FCA orders insurers to take action on BI claims
Interim CEO Christopher Woolard sets out the regulator's expectations after the High Court handed down its judgment in the BI test case last week.