Claims
Market hardening fast-tracked by Covid-19 crisis
Experts say the insurance sector has been “traumatised” by the prospect of unintended coverage for business interruption related to coronavirus.
RSA and Hiscox face new group action in Covid-19 BI legal row
Law firm Edwin Coe is advising two groups of businesses who have had their BI claims rejected by Hiscox and RSA.
Business interruption hit of £200m predicted by Aviva
The insurer said most of its BI policies do not cover impacts arising from Covid-19.
Biba brands Mactavish claims "opportunistic" and "wholeheartedly disputes" them
Trade body says brokers are acting in their customers' best interests and are following FCA rules on remuneration.
Brokers under fresh attack due to “huge conflict of interest” over commission
Report claims brokers receive up to 80% of their remuneration from insurers with Mactavish saying more businesses are “questioning the role their brokers play" as coronavirus crisis "brutally exposes" problems in the market.
Insurance Covid-Cast episode 14: Newsmaker special with Crawford & Company group chief executive Rohit Verma
In the latest Insurance Post and Insurance Age video cast brought to you while our journalists are working from home, we present the latest in a series of newsmaker specials focused on the people behind the lockdown headlines.
Covid-19: Hiscox under fresh attack for back-tracking on BI claim
The Night Time Industries Association says provider has denied claims after previously telling policyholders they would be covered.
Insurance Covid-Cast episode 13: Litigation under lockdown - how are lawyers and insurers managing legal disputes and hearings during the Coronavirus?
In the latest episode of Insurance Post and Insurance Age’s new video series brought to you while our journalists are working from home, we gathered together a group of lawyers and claims experts to discuss how they are managing dispute resolution and…
Covid-19: FCA seeks broker feedback ahead of BI court action
Regulator issues call for more information as it puts together its High Court test case with the aim to resolve uncertainty for businesses making claims.
Lloyd's expects $4.3bn claims hit from Covid-19
Market predicts the pandemic to be one of its largest pay-outs ever and states the estimated underwriting losses covered by the industry as a result of Covid-19 will be around $107bn in 2020.
Airmic pressures insurers on “grey area” Covid-19 claims
The risk management association called for a business sensitive approach on the coronavirus pandemic and warned of long term damage if insurers and brokers fail to show fairness and flexibility.
Brokers lament “abysmal” claims experience during Covid-19
Exclusive: Abysmal, slow, abhorrent, extremely poor and incoherent are just some of the words used by brokers to describe claims dealings with a number of providers.
Insurance Covid-Cast episode 11: Loss adjusting during lockdown - and what the sector might look like post-pandemic
In the latest episode of Insurance Post and Insurance Age’s new video series brought to you while our journalists are working from home, we gathered together a group of senior loss adjusters and experts to discuss how their employers have adapted to ‘the…
Insurance Covid Cast Episode Nine: Could Tiger King Joe Exotic cut it as a fraud fighter or handle big cats at Lloyd’s?
In the latest Insurance Post and Insurance Age video cast brought to you while our journalists are in isolation lockdown we present first in an irregular series - Covid Culture Club - where we discuss things to watch and do at home.
Insurance Covid-Cast episode eight: What is the insurance supply chain doing to keep the sector moving during the Covid-19 lockdown?
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we brought together a diverse group of businesses to discuss how the supply chain has forged deeper…
Covid-19: Hiscox Action Group gets funding for BI litigation
Harbour Litigation Funding will pay Mishcon de Reya to review the claims business owners have against Hiscox.
Research reveals insurance claims among the most likely to succeed in courts
Law firm warns insurance sector will be under scrutiny as the level of litigation is predicted to rise as a result of Covid-19.
Covid-19: Treasury Committee tells insurers to be clear and fair
Mel Stride MP states firms are continuously facing difficulties in making successful coronavirus-related claims as the ABI says insurers are expected to pay out a total of £1.2bn.
Covid-19: Measures to maintain personal injury claims process launched
The ABI and the Association of Consumer Support Organisations have developed a statement of intent recommending remote video examination and rehabilitation.
Covid-19: Total claims pay-outs expected to reach £1.2bn
The ABI says insurers are expected to pay £900m towards business interruption claims.
Covid-19: RSA faces legal action in BI dispute
RSA is latest provider in firing line as nursery sector hits out and, separately, a new action group, Insurance Justice, has been set up to defend BI claims for businesses.
Hiscox Action Group appoints big-hitting legal firm to represent members in BI row
The group of companies criticising Hiscox for refusing to pay out BI claims as a result of the coronavirus says it is also in "advanced talks" with a litigation funder to underwrite its entire legal costs as dispute hots up.
Covid-19: Litigation against brokers and insurers set to increase amid BI row
The market has been criticised for its response to the coronavirus crisis, particularly with regard to business interruption as providers "look down the barrel' of class action.
Catlin calls on industry to repair reputation following Covid-19 response
Exclusive: Stephen Catlin slams "unfortunate" lack of sympathy to policyholders in messages from the sector and pushes back at claim that the industry steering group on pandemic response is a PR gimmick.