Claims
Brokers believe BI dispute is "far from over" after test case judgment
Experts discuss next steps for brokers, industry reputation and expectations from clients after the High Court delivered an outcome that differed across the policy wordings under scrutiny.
Biba urges industry to be mindful of its reputation after BI judgment
Broker trade body says it hopes the industry can move on following the High Court's decision yesterday and that any appeal will be “sorted out quickly” for the sake of policyholders.
BI ruling welcome news for policyholders but result differs by wordings
Disease and ‘hybrid’ wording policyholders are particularly well placed to seek compensation after the landmark High Court judgment today in the FCA's BI test case and those with prevention of access wordings may also find they have cover, law firm…
Hiscox expects less than £100m of Covid-19 BI claims after court ruling
The High Court today found in favour of the FCA and policyholders on the majority of the key issues under scrutiny in the business interruption test case.
In-depth - High net worth: Water torture
Escape of water claims can be very expensive, but convincing clients to install leak detection systems could save brokers and customers time, money and a lot of inconvenience. Sam Barrett writes
Lockton accused of forging insurance documents
Property investor Aubrey Weis has alleged that the broker made “false and dishonest representations” regarding settlement of an insurance claim.
Fenchurch Law unveils claims advocacy service for smaller and regional brokers
Business says move comes after growing demand from brokers for broader claims support as Phil Taylor joins the business from Marsh Commercial to lead the new service.
Data reveals dramatic drop in personal injury claims during lockdown
ACSO's Matthew Maxwell Scott says claims numbers cannot continue to be cited as the reason for increasing car insurance premiums and urges the insurance sector to cooperate to improve the customer claims journey.
Zurich UK GI reveals H1 loss after Covid-19 claims hit £140m
CEO Tulsi Naidu points to positive working relationships with brokers throughout a "time of great stress" as she maintains that the provider is "very well positioned" for the future.
Blog: Elon Musk and the future of the D&O market
James Denison of Weightmans and FOIL considers the future for D&O and the prospect of further self-indemnification.
FCA threatens intervention over BI claim deductions
The #justpayit campaign has highlighted that some providers are reducing BI payouts to businesses which have received government support grants.
Roles from LV and L&G at risk amid redundancy programme
LV General Insurance has revealed “worst case scenario” of up to 600 job cuts as it restructures and integrates L&G.
LV puts 600 roles at risk of redundancy
The cull follows the acquisition of Legal & General as the personal lines insurer seeks to integrate the businesses and streamline its claims function.
Ecclesiastical takes claims director from Allianz
Jeremy Trott will take over as current claims director David Bonehill retires in October.
RSA QC lambasts ‘clear misuse’ of the word ‘peril’ by action group
Representing RSA, David Turner QC, accused the Hospitality Insurance Group Action of “clear misuse” of the word ‘peril’ on the on the fourth day of the hearing of the Financial Conduct Authority’s Covid-19 business interruption test case.
FSCS "standing ready" to deal with customer impact from Gefion
COO Jimmy Barber discusses Gefion's solvent run-off, previous insurer failures including Alpha and Enterprise, and why he believes brokers are integral to the Scheme.
Car premiums fall in Q2 amid Covid-19 lockdown
Consumer Intelligence says average motor premiums fell by 1.4% in the last three months, most likely as a result of fewer people driving during the pandemic.
NMU unveils new cargo product
Insurer says new offering provides enhanced levels of cover and a simplified claims process for the lower value losses.
Insurance Covid-Cast: Insurtech 100 special – 'Claims Focus' with Floodflash, Snapsheet and Tractable
In the 22nd episode of Post and Insurance Age’s video series we gathered together a trio of start-ups featured in the Insurtech 100, all of which are focused on using the latest technology to make the claims experience smoother and more transparent using…
Public trust in insurance was up before Covid-19 hit
CII survey shows SMEs and consumers valued loyalty over knowing what an insurance policy covered and excluded, as body suggests experiences with claiming for coronavirus-related losses will impact trust in the sector.
Market hardening fast-tracked by Covid-19 crisis
Experts say the insurance sector has been “traumatised” by the prospect of unintended coverage for business interruption related to coronavirus.
RSA and Hiscox face new group action in Covid-19 BI legal row
Law firm Edwin Coe is advising two groups of businesses who have had their BI claims rejected by Hiscox and RSA.
Business interruption hit of £200m predicted by Aviva
The insurer said most of its BI policies do not cover impacts arising from Covid-19.
Biba brands Mactavish claims "opportunistic" and "wholeheartedly disputes" them
Trade body says brokers are acting in their customers' best interests and are following FCA rules on remuneration.