Professionalism
Review of the Year 2024: Allianz Commercial’s Nick Hobbs
Allianz Commercial chief distribution officer Nick Hobbs is intrigued by Aviva’s Probitas deal, bemoans the continued presence of underinsurance and hopes that the term ‘insurer service’ is consigned to the clickbait dustbin.
Broking Success: Celebrating 50 years of independence
Having celebrated its 50th anniversary as an independent broker, R A Cowen & Partners, which is part of Cowens Group, has no plans to sell up any time soon. CEO Paul Chaplin sets out the philosophy behind the business and shares his route into broking.
CII opens 2023 New Generation Programme for applications
The Chartered Insurance Institute is looking for the leaders of tomorrow as it opens up its 2023 New Generation Programme with a deadline for applications of 7 August.
Interview: Melissa Collett
Melissa Collett left the CII at the end of May. A champion of professionalism and customer fairness, she has some wise words for an insurance industry on the brink of change.
Blog: Who will replace Steve White as Biba CEO?
Seven days on from Steve White dropping the biggest Biba Conference bombshell since Boris Johnson announced he was running for the Tory leadership, Jonathan Swift considers who might be among the early front runners to replace White as the trade body’s…
CII launches five-year plan
The Chartered Insurance Institute published a five-year strategic plan containing six themes.
PFS launches independent governance review amid “current challenges” with CII
The Personal Finance Society revealed an independent governance review just months after the Chartered Insurance Institute seized control of its board.
Brokers cautious about proposals for chartered status on ‘experience’
Brokers are cautious on the Chartered Insurance Institute’s pilot proposals to allow individuals to gain chartered status based on experience.
CII trials giving chartered status on experience rather than exams
The Chartered Insurance Institute is trialling whether to give members chartered status based on experience, rather than having to sit an exam.
CII chief optimistic of PFS resolution despite 'painful' times
The Chartered Insurance Institute’s CEO, Alan Vallance, has stressed that it was in the best interest of the Personal Finance Society members to appoint extra directors despite it being a painful choice, in his latest response to the PFS's consultation.
Society of Insurance Broking chair looks to Biba to improve engagement
The new chair of the Society of Insurance Broking, Laura Hancock, has told Insurance Age that this year’s focus will be on raising professional standards in broking and talent recruitment.
PFS extends consultation deadline amid row with CII board
The Personal Finance Society has extended its consultation deadline on the CII’s plans to ‘take over’ their board.
CII warned PFS members could break away amid board row
The Chartered Insurance Institute faces a walk out from Personal Finance Society members upset over disagreements at board level.
Broker Week 2022: A fine balancing act
Faced with customers expecting easy, seamless digital access, but amid rising levels of cybercrime, brokers need to balance security with convenience. Valerie Hart looks at what brokers can do to ensure trust remains at the heart of their proposition.
UK Broker Awards 2022: Commercial Lines Broker of the Year
This high-growth independent has withstood significant industry consolidation – and is determined to remain true to its Manchester roots. The past year has been good to this worker bee, with Vista achieving a record 40% for revenue growth and increasing…
Former vice presidents vow to monitor CII after motion not debated at AGM
A move to bring an independent probe into ongoings at the Chartered Insurance Institute has fallen short at the first hurdle.
Ex-broker wins age discrimination case after boss told him he’d been around ‘as long as Pontius Pilate’
A 66-year-old former employee of broker Clegg Gifford & Co has won an age discrimination case after being told he had been around “as long as Pontius Pilate”.
Former vice-presidents renew call for an independent review of the CII
A new motion calling for an independent review of the Chartered Insurance Institute is to be tabled at the organisation’s annual general meeting next month, Insurance Age has learnt.
Opinion: Welcoming greater broker involvement with loss adjusters
Recently appointed Cila leader David Ross on the drive to have the majority of members achieve chartered status.
Blog: Why recruitment is the major challenge for the incoming CII head
Crescens George, of Wiser Academy , explains why recruitment must be the top priority for the new Chartered Insurance Institute boss as he calls for training to be more accessible.
News analysis: Should brokers have formal qualifications?
Qualified for the job? Fiona Nicolson asks if there should be mandatory qualifications for insurance brokers.