Management

Speed is of the essence

The possibility of a much more efficient, and even paperless office, has been on the IT agenda for some years, but is now becoming a reality. Recent advances from companies such as Xchanging have seriously increased speed of turn around for brokers such…

Oh, broker where art thou?

The overwhelming response of brokers who regularly attend the Biba conference is that it is a valuable experience, yet the majority still stay away. Liz Booth talks to a cross section of attendees about its value to them and what must change to attract…

Focus on basics and stop the rot

A fiery Jonathan Davey refuses to pull his punches as he talks to Michelle Worvell about the poor service that brokers have had to put up with and the recent impact of FSA regulation

Training Q & A

Epping broker J&M has recently developed an extensive training programme for new recruits as well as...

Letters/comment

Another year and another British Insurance Brokers' Association (Biba) Conference is upon us. It may...

Callbruce launched

Scottish broker Bruce Stevenson has launched subsidiary Callbruce, which aims to provide a wide rang...

Brokers have the 'right stuff'

Outside threats to business have always been around, but brokers today appear to be facing new forms of competition at a time when business is already tough. Richard Welsh talked to some brokers about their fears and concerns for a healthy future

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