Claims
Meet the techies: Stephen Marshall
Insure Apps managing director Stephen Marshall urges brokers to be innovative and embrace InsurTech.
Claims job losses due to fewer cases and digitalisation, says Allianz’s Gibson
Boss says the latest cut is last in claims for the foreseeable future.
Blog: Demand a better claims experience for clients
Lorega’s Neill Johnstone calls on brokers to apply pressure to providers to improve the claims experience for SME clients.
Escape of water claim costs rise to £483m this year
The ABI revealed that claims have gone up 24% for the first nine months of 2017 compared to 2014 as it called on the insurance market to tackle the expense.
Markerstudy confirms 27 redundancies
Insurer says a total of 31 people have left the company as a result of a restructure in its Chesterfield office.
Sentiment survey Autumn 2017: The results
Is the industry prepared for the onset of GDPR fines or a possible insurance premium tax rise? Brokers also reveal their attitude to consolidation and specialisms
Up to 50 people at risk of redundancy at Markerstudy
Insurer says restructure in Chesterfield call centre is due to falling claims frequencies.
In-depth - e-trading: Caught in the act
Technology is helping to catch up with fraudsters, but there’s still a place for human intuition and intervention. Sam Barrett reports
Amicus opens office in Maidstone
Broker targets £1m GWP for the new office which focuses on construction and scaffolding business.
Ascent introduces nil deductible cyber policy for SMEs
According to the MGA the cover will be available to all new and renewal SME clients that opt to use its panel of service vendors in the event of a claim.
QuestGates launches real estate division
The loss adjuster said the division has been designed to provide a bespoke service to property investors and property managers in the UK.
Meet the techies: Ben Rose
Ben Rose, founder and insurance director at Digital Risks, discusses how InsurTech and data analytics will redefine business insurance.
A look at Insurance Hound's most read by brokers
The top five most read whitepapers by brokers on sister site Insurance Hound in June and July.
GDPR a real concern for brokers
Brokers urged to implement change now or risk heavy fines.
Video: Personal lines, claims and technology
Insurer Coplus talks to Insurance Age about how technology is changing personal lines claims and outlines the importance of a smooth claims process.
Lloyd's syndicates file counterclaim in Kanye West $10m insurance claim
Insurers file countersuit to rapper’s demand for payout for cancelled dates, saying it has found discrepancies in his medical history.
In-depth - Personal lines: Technological revolution
Coplus director Jason Tripp asks ’is a technology revolution in personal lines claims long overdue?’
SME Now and in the Future: Raising your claim game
Small businesses may not always be prepared for the claims process, but brokers can make the journey easier for clients and even improve retention rates at the same time, writes Edward Murray
MIB reveals first rise in uninsured accident claims for a decade
Organisation saw 10% rise in past 12 months.
ABI slams “unnecessary, unworkable and unfair” motor ruling
ABI warns that owners of vehicles like golf buggies and motorised lawnmowers could be forced to take out third party insurance unless the European Commission takes action.
Ogden: Brokers and insurers want discount rate of betwen 0 - 1%
Poll suggests two thirds think the rate should settle at between 0 - 1%.
InsurTech Futures: Biba launches claims app
Trade body teams up with Insure Apps on new InsurTech offering with aim to reduce claims reporting time and costs.
Video: Meet Sam White
Learn more about the lighter side of the Pukka Insure and Action 365 CEO in our quick-fire Q&A video.
The Blog Spot: The changing face of claims
Claims is where insurance shows its true value but is the march of technology going to change things for the better?