Personal

Retail therapy.

Insurers are fighting hard for their market share in the retail sector, and in an area where rates are starting to rise, e-broking is beginning to play a more important role in securing business, says Simon Threadgold.

Sowing the seeds of choice.

Mergers and acquisitions have robbed the market of choice. Now Lloyd's, among others, has recognised that for the industry to thrive, new blood is needed urgently.

RTAs - proceed with caution.

Road accident cases are far from straight forward, which is why the broker needs to be aware of the complications that can arise.

Trading standards.

Insurers tend to offer similar cover for commercial trades, however, they differ in their attitudes to policy limits and willingness to cover high-risk trades, says Steve Banner.

A break from the Norm.

Norman is dropping its name in favour of that of its parent in an effort to boost its image. The company is also boosting its broker service and venturing into the world of e-commerce, Norman's chief executive Garry Fearn tells Tim Collison.

Room for expansion.

The majority of commercial insureds do not pay their premiums in instalments. David Fanning asks why.

Appointment at BUPA.

BUPA has created two new roles in its broker support team. Duncan Craig and Mark Norman will both jo...

Hard hat area ...

The construction industry has more than its fair share of theft and liability claims. Adrian Leonard says thorough risk management could prevent many of these.

Appointment at AUL.

AUL has made several new appointments. Ken Wheeler joins the accounts department dealing with credit...

Steve Knight.

Brokers face tough competition from interactive selling, but all is not lost if they take the initiative and make the Net work for them.

Grey matter.

A growing number of new and used cars are being purchased on the Continent, but brokers and insurers need to be on their guard, as with these "grey" imports come several related insurance risks, says Allison Walter.

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